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TC Res. No. 1992-22TOWN OF AVON RESOLUTION NO 92-22 SERIES OF 1992 A RESOLUTION ADOPTING THE A.D.A. PARATRANSIT PLAN FOR THE TOWN OF AVON WHEREAS, the Americans with Disabilities Act was signed into law on July 26, 1990; and WHEREAS, this law requires that the Town of Avon adopt a Paratransit Plan for the town's bus system. NOW, THEREFORE, BE IT-RESOLVED; by the Avon Town Council,that'the 1992 Paratransit Plan is hereby adopted by the Town of.Avon. ADOPTED THIS 14th DAY OF July , 1992. AVON TOWN COUNCIL TOWN OF AVON, COLORADO (3 - tl~ - - Jer Davis, ayor ATTEST: 71~ k Patty Neyh rt, To n Clerk v COLMADO roWvoFd~n, MEN= Joint Paratransit PI A an mom FEE July 1992 _ Contact LARRY BROOKS P.O. Box 1726 -Avon, Colorado -81621 (303) 949-4280. FAX (303) 949-9139 .Prepared by The Transit Expert P.O., Box_ 637,. Elizabeth, CO. ' 801.07 (303).646-4319 : . LS) V U V 1(natmmo =0511 0l W Aceos A Joint Paratransit Plan July 1992 Avon / Beaver Creek Transit is the lead agency responsible for the development of this paratransit plan. The following individuals can be contacted for each town participating in this plan. CONTACTS LARRY BROOKS P.O. Box 1726 Avon, Colorado 81621 (303) 949-4280 FAX (303) 949-9139 MIKE ROSE 75 South Frontage Road Vail, Colorado 81657 (303) 479-2178 FAX (303) 479-2166 (303) 479-2174 GERAWINE MCAUUFFE P.O. Box 923 Leadville, Colorado 80461 (719) 486-2092 Prepared by The Transit Expert P.O. Box 637, Elizabeth, CO. 80107 (303) 646-4319 A~7~IJ / 33AVEIR CCIIBIEIEK TlRANSII°II° 707FT GIF VAM TE41IYOIIT A JOINT ADA PARATRANSIT PLAN TABS OF CONTS CHAPTER ONE 1 OVERVIEW OF THE ADA CHAPTER TWO 4 COMMUNITY DESCRIPTION CHAPTER THREE 14 EXISTING TRANSPORTATION SERVICES IN EAGLE COUNTY EVALUATION OF SERVICES CHAPTER FOUR 49 DEMAND ESTIMATION CHAPTER FIVE 55 EVALUATION OF EXISTING SERVICES CHAPTER SIX 62 ADA PARATRANSIT ELIGIBILITY CHAPTER SEVEN 70 OPERATIONS AND CAPITAL PLAN FOR PARATRANSIT SERVICE CHAPTER EIGHT......, 81 PUBLIC PARTICIPATION PROCESS APPENDIX 82 PUBLIC NOTIFICATIONS CERTIFICATIONS AVCH / 33AV3IR C R33-IK Tm"Ll IIT T(U)WH ®IF VAHIL 7r LqllT A JOINT ADA PARATRANSIT PLAN IE=IBETS Exhibit 1 - Summary of ADA Requirements 3 Exhibit 2 - Study Area Map 5 Exhibit 3 - 1990 Census Information 7 Exhibit 4 - Census Division Boundary Map 8 Exhibit 5 - Seasonal Population Estimates 10 Exhibit 6 - Major Employers in Eagle County 11 Exhibit 7 - Transportation Task Force Diagram 13 Exhibit 8 - Avon Transit Organizational Chart 16 Exhibit 9 - Avon Monthly Ridership 1991 17 Exhibit 10 - Avon Fleet Roster 19 - 20 Exhibit 11 - Avon Service Plan . 21, Exhibit 12 - Beaver Creek Service Map 27 Exhibit 13 - Town of Vail Transit Organization Chart 29 Exhibit 14 - Town of Vail Monthly Ridership 1991 30 Exhibit 15 - Town of Vail Fleet Roster 31 Exhibit 16 - Vail Existing Service Plan 33 Exhibit 17 - Vail In-Town Shuttle Map 34 Exhibit 18 - West Vail Service Map 37 Exhibit 19 - East Vail Service Map . 39 Exhibit 20 - Vail Paratra_ nsit Service Characteristics 41 Exhibit 21 - Population Estimates for ADA Paratransit Eligible 50 Exhibit 22 - Year 2000 Projections for ADA Eligible 'Population 54 Exhibit 23 - Demand Projections 54 Exhibit 24 - Eligibility by Functional Impairment / Disability 62 Exhibit 25 - Evaluation Process Flow Chart 66 Exhibit 26 - Sample Application 67 Exhibit 27 - Avon ADA Eligibility Card 68 Exhibit 28 - Vail ADA Eligibility Card 68 Exhibit 29 - Client Registration 75 Exhibit 30 - Five Year Operating Budget 80 AVON / VAIL JoiNT ADA PLAN CHAPTER ONE CHAPTER ONE OVERVIEW OF THE ADA The American Disabilities Act (ADA) extends civil rights protection in many areas to persons with disabilities. The purpose of the act is to "provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities." The ADA seeks to assure equal opportunity, full participation,'independent living and economic self-sufficiency for disabled people. It seeks to achieve these objectives by prohibiting any covered entities from excluding people from jobs, services, activities or benefits based on disability. Across the, nation it will affect a,wide range of businesses and services, and apply to both public and private entities. One area where there will be many impacts is that of. transportation services. The U. S. Department of Transportation has issued regulations which describe what operators of transportation systems must do in order to comply with the ADA. The requirements of the ADA which impact the transportation services operated by the towns of Avon and Vail fall into six main areas: equivalent service, the purchase 'of accessible vehicles, training, operating policies, fixed facilities and employment. The requirements are summarized in Exhibit 1. The exact requirements. vary depending on whether an agency is public or private and the type of service operated (fixed route or demand response). In the study area, both fixed route and demand response service is provided. These services are provided by public entities (the towns of Avon, Vail and Leadville) and the private sector. While the City of Leadville does not operate transit service, it participates in the funding for the route serving Leadville. Leadville has received Section 18 funding for administrative costs associated with the service and has applied for funding for operating costs. Beaver Creek Resort, a private business, is one of the major providers of transportation in the region. The basis of the ADA is that service provided to persons ,with disabilities must be equivalent to that provided to persons who are not disabled. Transportation services must be equivalent with regard to: • response time, • fares, • geographic area of service, • hours and days of service, • restrictions on trip purpose, • reservations capability/availability of information, as well as • constraints on capacity. Page 1 ® The Transit Expert. Inc. AVON / VAIN JoiNT ADA PLAN CHAPTER ONE For public entities operating fixed route service, equivalent service must be extended to persons who are unable to board accessible fixed route buses, This is done by providing paratransit service which is comparable to the fixed route service. An exception to this is for services classified as "commuter bus" for which paratransit service is not required. The requirement to provide comparable paratransit service is specific and covers many items, including a process to determine eligibility for paratransit service, the preparation of a plan to provide paratransit'service, and a determination of what is considered to be "comparable" based on the service criteria listed above. As public fixed route transit providers, the Town of Avon and the Town of Vail must prepare an ADA Paratransit Plan which describes how they will comply with this provision of the ADA. Because service areas overlap, a joint plan can be prepared to ensure the highest level of coordination. This Joint ADA Paratransit Plan serves as an assessment of where the transit services operated by the Towns of Vail and Avon comply with the ADA and where changes are needed. This first Technical Report includes a description of existing public transportation services, an evaluation of the demand for paratransit services, and an inventory of other transportation services available in the area. The final report will also include an evaluation of changes which are necessary to comply with the ADA and a five year operating and capital budget for service. page 2 0 The Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER ONE Exhibit 1 Summary of ADA Requineinaft for Avon / Beaver Creek Transit and Vail Transrk PUBLIC ENTITIES PUBLIC ENTITIES PRIVATE ENTITIES - DEMAND RESPONSE FD® ROUTE _ Transportation is Secondary Service Equivalent Service Equivalent Service Equivalent Service • Based on criteria, Provide comparable Based on criteria, equivalent equivalent service shall be paratransit service. service shall be provided to provided to persons with Process for determining persons with disabilities and disabilities and those eligibility. those without disabilities. without disabilities. Paratransit plan Accessible Vehicles Accessible Vehicles Accessible Vehicles • Vehicles purchased/leased All vehicles Vehicles purchased/leased shall be accessible unless purchased/leased shall be shall be accessible unless equivalent service is accessible equivalent service is provided. provided. Train employees to proficiency Train employees to proficiency Train employees to proficiency to ensure courteous and safe to ensure courteous and safe to ensure courteous and safe service service service Operating Policies Operating Policies Operating Policies • Maintain lifts, etc • Maintain lifts, etc Maintain rft, etc • Assist passengers • Assist passengers Assist passengers • Provide accessible • Provide accessible Provide accessible information information information • Announce stops • Announce stops Announce stops Facilities and stops strap be Facilities and stops shall be Facilities and stops shall be accessible accessible accessible page 3 0 The Transit-Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER TWO CHAPTER Two 'COMMUNITY DESCRIPTION The Vail Valley and The Eagle Valley include some of Colorado's most scenic mountains. The region is home to two world class ski resorts and beautiful national forest lands. The area is situated on the western slope of the Colorado Rocky Mountains in the valley created by the Eagle River and the Gore Creek tributary through Vail. Major transportation features of the valley include Interstate Highway 70, U.S Highway 6, U.S. Highway 24, and the Denver & Rio Grand Western Railroad. The key activity centers include: • Vail Ski Area • Vail Golf Course • Eagle/Vail Golf Course • Beaver Creek Ski Area • Beaver Creek Golf Course • Arrowhead Ski Area • Arrowhead Golf Course • Vail Valley Medical Center The mountainous topography confines the land use and development patterns of the valley into a relatively compact and linear form. The development along this stretch of Colorado Interstate Highway 70 from Vail to Edwards currently served by the regional bus system is approximately 16 miles and has a population base of 9,600 people, according. to the 1990 census data. The regional bus system also includes the 50 mile corridor southbound up U.S. Highway 24 to Leadville (in Lake County) through Mintum and Red Cliff. This service is operated by Avon / Beaver Creek Transit. The service to this area is primarily operated as a commuter link for. employees for the Vail and Beaver Creek Resorts and has an estimated area population of 6,000 people. A map of this'stu ly area is shown in Exhibit 3. The economic development of Eagle County began at the end of the last century with mining and railroads through the valley. Currently development is driven primarily by the recreation industry. The area has seen tremendous growth in what has been referred to as a "flat" ski resort market, for the most part due to the development of the Beaver Creek Ski Area. Page 4 OThe Transit Expert. Inr. eagle county Flat Tops Wilderness Area White River National Forest / Fu,i.' I{n rr ~ 70 ^ _ s Eagle Gypsum To Eagle County Junction Airport White River National Forest f, McCoy u, White River National Forest l S_ inglelree Golf Course Vail Edwar Avon 70 Arrowhead Goll Course Arrowhead ski Area • ail Ski Area Vail Golf Beaver Creek Golf Course Beaver Eagle/Vail Golf Course ~f Creek Ski Area Minturn T Gilman \ARed Cliff 1 lrylrnn lake EI Jebel asalt ~'rnurC AM j"""' liunl 1 rnr, Ilunrreink~,rrrnir 1 To V Leadville 12 MILES To Denver Page 5 07We T►anslt Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER TWO The towns and unincorporated areas of development that are currently served by Avon / Beaver Creek Transit are briefly described as follows: The town of Avon was incorporated in 1976. The Town of Avon is located eight miles west of Vail on Interstate 70, at the "front door" to the Beaver Creek Resort area. Avon is bisected by 1-70 and is economically dependent on skiing and tourism. It is rapidly growing in the lodging, office, retail and service areas. The centrally located services in Avon draw regional local traffic. The Beaver Creek Resort began in 1980. It is located 10 miles to the west of Vail. The Beaver Creek Resort area was developed as an environmentally sensitive mountain resort and has limited automobile access. Remote parking lots for day skier traffic are served by courtesy shuttle buses to the lifts. Parking at Beaver Creek's Village Hall is reserved for cars with four or more occupants.. The community is secured by a guard house" that is maintained by security personnel 24 hours a day. The services provided to the Beaver Creek area are resort in nature and subsidized by the Beaver Creek Resort and Homeowners Association. Gypsum, Eagle, Wolcott, and Edwards were established communities which have historically provided commercial services for surrounding agricultural lands. Edwards is currently the western "anchor" of the regional system in the winter. Edwards is centrally located in Eagle County. It is 14.3 miles west of Vail, 4.9 miles west of Beaver Creek / Avon and 17.4 miles east of Eagle. Edwards has an estimated population of 2,000 and is expected to be a major growth area in the County over the next decade. Leadville is in Lake County and has an area population of approximately 6,400 people. Leadville is home to Colorado Mountain College Timberline Campus, which is a two year public community college with an average enrollment of 600 students. The community is also home to many workers for the resort industry in Vail and Beaver Creek. The 1990 census shows the population of the town to be 2,629 people, Minturn is 6 miles west of Vail on U.S. Highway 24. Minturn was first settled in the early 1880's and was incorporated in 1904. The Denver and Rio Grande Railroad established a switching station and depot in Minturn in 1887. Today Mintum serves as a bedroom community and tourist focal point to the recreational opportunities of the White River National Forest. The 1990 census shows the population to be 1,066. Red Cliff is located between Leadville and Mintum on U.S. Highway 24. Red Cliff was established in 1879, and served as the county seat of Eagle County from 1883 to 1921. The residents are employed primarily by the neighboring resorts. The 1990 census shows the population to be 297. Vail Transit serves only the Town of Vail. Vail was incorporated as a town in 1966. The Vail ski area, resort, located in the White River National Forest opened December 15, 1962 boasting the first gondola ski lift in the U. S. Most of Vail Village is a pedestrian mall, with autos forbidden. In less than 30 years Vail has grown from a nameless mountain and sheep ranching valley to an international resort. Page 6 Whe Tmnstt Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER TWo Exhibit 3 indicates the population characteristics for the area based on 1990 census data. The Mintum Redcliff Census Division identified in Exhibit 4 encompasses the area from Avon to Vail referred to in this study and has a census population of 11,449. Including the Leadville district the total study area population is estimated to be 15,835. Due to the nature of the resort based economy these numbers may be somewhat misleading. The census is taken in April, which is a time of year when the ski mountains are closed down and many of the residents that have seasonal employment in the area leave town. For instance Vail Associates employs a total of approximately 500 year around workers and 2,500 seasonal workers for the Vail and Beaver Creek Ski Areas. EXHIBIT 3 1990 U.S. Census AVON 1,798 M I NTU RN 1,066 REDCLI FF 297 TOWN OF VAIL . 3,659 EAGLE - VAI L 1,922 CDP OTHER 2,707 UNINCORPORATED MINTURN REDCLIFF 11,449 DIVISION TOTAL LEADVI LLE 2,629 LEADVI LLE NORTH CDP 1,757 TOTAL STUDY 15,835 AREA POPULATION Visitors to the resorts are not included in the Census figures. Infrastructure and services such as transportation however, are geared not to base populations but to the peak population levels in the area., Therefore it is important to estimate the seasonal population levels, including seasonal employees and visitors, in an effort to get a more realistic indication of the services needed. Page 7 Whe Transit Expert. Inc. eagle county To boat Springs (Grand Junction To Denver MINTURN e RED CLIFF CENSUS DISTRICT BOUNDARY To 14 Leadville Page 8 Whe Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER Two There are no exact counts on the seasonal fluctuation of people into the valley. The Transit Expert has developed estimations based on records of sales tax revenues, as well as water and sewage flows to identify the relative populations at different times of the year. These estimations are shown in Exhibit 5. Although these estimations are rough it is probable that the service area has an average daily winter population of 45,000 people (December through mid-April). This winter population has peak periods (Christmas vacation, Spring Break and weekends - a total of approximately 8 weeks of the winter season) where the population figures grow to an estimated 60,000 people. The summer tourist activity lasts, approximately 12 weeks and peaks in July and August. An estimated summer season population of 35,000 - 45,000 people is reasonable. The reliance on private automobiles is higher in the summer due to the recreational opportunities in the National Forest surrounding this area. Off-season is defined as mid-April to June and again for a short time in October before employees arrive for seasonal training. Page 9 Me Transit Expert, Inc. AVON / VAIL JOINT ADA PLAN CHAPTER TWO EXHIBIT 6 O 0 V ro ® (z o. CD cl) cl) CZ wA~ a~ W Y O e o ~ Q, W u+ W O: ~ c C c j) b: Co ~ R ~ it o • U CL L. F- . Q a O d ig: e: o ae, O 0 [ a . G LL , . to MA X Q • c O W: t x D o x mu V O O O O O O O O P*. co O I* M N * Page 10 OThe Transit Expert, Inc. AVON / VAIL JOINT ADA PLAN CHAPTER TWo The major employers of the area are listed in Exhibit 6. The construction companies that are noted by the Department of Local Affairs as major employers in the area are not listed in this table. Although they do have major impacts in the community during the construction season or when a major facility is built, their impacts on the community are more short term in nature. EXHIBIT 6 Major Employers - Eagle County COMPANY NAME TYPE OF BUSINESS Vail Associates service Eagle County RE - 50 J School District government Marriott Corporation service Eagle County government Town of Vail government Vail Clinic health care Sonnenalp Properties service / management Lodge Properties, Inc. service / management Beaver Creek Food Services, Inc. service Wal Mart Stores, Inc. retail City Market, Inc. retail Streamside at Vail service Vail Metropolitan Recreation District government The area has grown rapidly, in the last decade. In the last 10 years, the transportation services have also undergone considerable change. While the development of public transportation has paralleled the development of the region, it is still relatively new and the optimum institutional structure for the delivery of transit service has not yet been found. Public transportation services were initiated in Vail_ in 1971 and the Town of Vail has continued to operate the town's municipal transit system since that time. In 1980, Beaver Creek Resort purchased 14 TMC transit coaches and began the operation of transit services within Beaver Creek Resort, including service between Beaver Creek Resort and Vail. Beaver Creek Resort has contracted with a variety of private firms to operate their transit services. The Town of Avon first purchased a vehicle in 1983 and began their own operation of a limited local service. Page 11 0The Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER TWO With the overlapping service areas of the three operators, and the need for more regional transit services, the entities realized coordination of services could be beneficial. By 1986, services operated by Beaver Creek Resort, the Town of Avon, and regional services were consolidated under one operator, Eagle County. Vail participates in the regional services, however they maintain independent operation of services within their corporate limits. Between 1986 and 1989, an effort was initiated to establish a County-wide transit system and build support for a sales tax referendum to fund the continuing operation of transit services in the valley. During this period the County provided the administrative support for the operation of transit services in the region (except for those within the Town of Vail). The actual service was provided through annual contracts with private providers. During this period Eagle County was an "equal" financial partner with the Town of Avon and Beaver Creek Resort in providing regional bus service. The State approved, in 1990, a referendum for a Sales Tax to support transit services to' be placed on the ballot.. The towns and County were unable to reach agreement on all issues so although transit services were still seen as fundamental, the ballot issue did not come about. As a result, the County discontinued its' coordination of transit services in 1989. The Town of Avon agreed to operate the transportation services for the area beginning in 1990. Avon now provides regional services, services for the Town of Avon, and services for Beaver Creek Resort. The services are funded through contractual agreements which provide for both operating funds and capital equipment. Although the Town of Vail is a partner in these regional agreements, they continue to separately operate their municipal transit services. Currently there is a Transportation Task Force which is examining issues related to providing regional transportation services as well as other regional issues. This loosely defined group is graphically.illustrated in Exhibit 7. Eagle County, the Towns of Vail and Avon, Beaver Creek Resort, Leadville, Minturn, and Eagle are all participants in the task force. Eventually this may result in the development of a single public transportation agency in the region or changes to the method of funding existing transportation services. An examination and evaluation of each of the elements of the transit system's service network is the primary element necessary to determine what changes are necessary for the services to meet the requirements of the ADA. Although the historic changes add an understanding of the area, the analysis of services which currency exist is what will be used to determine what is required to have comparable services for persons with disabilities and to comply with the American Disabilities Act Page 12 Whe Transit Expert. Ine. Page 1 J :~7 ®Tite Tmnsit Expert. Inc. IDOiIBIT 7 THE 11% VALLEY Eagle County, Colorado , / AVON Jerry Davis, Mayor Larry Brooks, Municipal Services Director John Hazard, Town Council Bill James, Town Manager / VAI L ggy Osterfoss, Mayor Tom Steinberg, Council Mike Rose, Public Work MINTURN Town Council representative LEADVILLE Geraldine McAuliffe Transit Manager / REDCLIFF Jim Lamont BEAVER CREEK Bob Mcllveen EAGLE COUNTY \ MMISIONERS Willy Powell, Town Manage Don Welch Page 13 OThe Transit Expert, Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE CHAPTER THREE EXISTING TRANSPORTATION SERVICES In resort communities, public transportation services are a critical part of the infrastructure. Public transportation serves several purposes. Many visitors (especially in the winter) travel by air and do not have access to an automobile once in the area. Also, there are aesthetic, environmental and economic reasons for public transportation services. The narrow valleys are environmentally sensitive areas. Automobile exhaust creates air pollution which can become trapped in the valleys due to inversion layers. Because the valleys are narrow, development is constrained. Roads and parking facilities require a great deal of land. Both the Town of Vail and the private Beaver Creek Resort have opted for development patterns which include automobile restricted zones and heavy reliance on public transportation. This serves two purposes: it allows for dense development and heavy use at.the base of the ski mountains while protecting the environmental and aesthetic qualities for which the area is known. The public transportation systems are oriented toward the visitors that come to the resort communities. The transportation services available in these communities vary significantly depending on the season and level of visitor activity. Another important group served by these systems are employees. Seasonal employees, particularly, may not have access to an automobile. Frequently employee parking is not provided and employees must also use the public transportation system to get to their work site. In addition to strong public transportation systems, resort communities generally have a network of private providers which provide taxi or limousine service to visitors and shuttle services operated by lodges for their guests. In the study area, as in many resort communities, the network of social service transportation providers is not as strong as in other non-resort communities. This is primarily because the population of the elderly and disabled who may need specialized transportation is typically lower than in non-resort areas. In this chapter the existing transportation services which operate in the study area will be, described. While this plan will emphasize services operated by the towns of Avon and Vail, information will also be presented on the variety of transportation services which are provided by the school district, lodges, taxi and limousine operators, and programs serving persons requiring - special needs transportation. On the following pages, the systems operated by the Town of Avon (including services for Beaver Creek Resort) and the Town of Vail will be described. Following this, information will be presented on the other transportation providers in the area. Forge 14 mThe T nsit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE TOWN OF AVON TRANSPORTATION SERVICES The Town of Avon is the current operator of Avon / Beaver Creek Transit and provides local and regional transit services in the Valley. The Town of Avon provides regional services through a contractual agreement with the Town of Vail, the Beaver Creek Resort, and the City of Leadville. In addition, local services for the Town of Avon, charter services, and transportation services for the Beaver Creek Ski Resort are operated. The system is the daily operating responsibility of the Town's Department of Public Works / Transportation. An organizational chart of The Town of Avon Transportation Department is shown in Exhibit 9. Ridership The Avon/Beaver Creek system monthly ridership levels for 1991 are represented in Exhibit 10. This exhibit offers a very graphic representation of both population and transit ridership fluctuations in the region. It is clear that the winter ridership increases reflect the seasonal variation in the population. The overall system ridership for 1991 was 996,043 passengers. The eight month (April- November) ridership average of 21,857 per month is-significant for an area of this size, but it fairly pales in comparison to the four month (December-March) average of 205,301 per month or the year-round monthly average of 83,005. Actual monthly ridership fluctuates from a March high of 235,861, to a May low of 2,216. In fact, the total ridership for the period from April through November of 174,859 is less than the total for December alone (178,021). With the high levels of ridership in the winter, overcrowding is a common problem in peak periods. Passenger loads often exceed bus capacity and additional buses are dispatched as needed. It is not unusual to have 75 passengers on a 32 passenger bus. The move toward perimeter seating to increase standing room is one design trend used in these resort areas. More effective transit planning, as well as planning for every other public service, will be different in this area than it will be in most municipalities of similar population (as determined by census). Planning for both equipment and personnel which are sufficient to accommodate the four month high season without being wasted the balance of the year requires a unique degree of foresight and flexibility. Page 15 OTYte Transit Expert. Inc. A Amok ORGANIZATION CHART Public Bus Service • Avon, Colorado 81620 C Citizens Avon Town Council (7) Town Manager Municipal Services Director Transportation Manager Foreman (1) ffice Assistance(2) Mechanics Part-Time Foreman (4) Dispatch (6) Maintenance Drivers - Part Time (67) Guest-Aides (6) Page 16 °The Transit Expert. Inc. 'EXHIBIT 10 AVON / VAIL JOINT ADA PLAN CHAPTER THREE 4-0 • e~ oW0 a ~ e r ZO> 4 T~ Opp a e ® 1 eWd Oe e s a -coo a wL` ° c P X.C. p -cam e s 0 e e a O `Wm A e ° -1<j ° e ° - O p 0 O O O O O lo 0 0 to 0 0 1o N N • l ie Page 17 OMe Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Fleet The vehicle fleet used by the Town of Avon to operate services is listed in Exhibit 10. It includes 43 vehicles. It includes 28 full sized coaches seating 32-41 passengers, 11 mid-sized coaches seating 20-25 passengers and 4 Suburbans. The vehicles are primarily used on the following routes: SERVICE VEHICLES OWNERSHIP Regional Services 16 vehicles Beaver Creek Resort Beaver Creek Services (from remote lots to the mountain to town) 10 vehicles Beaver Creek Resort Beaver Creek Internal Services 8 vehicles Beaver Creek Resort Avon In-Town Services 5 vehicles Town of Avon One vehicle is lift equipped .(#015) and has two wheelchair securement positions in addition to seating 20 ambulatory passengers. It is owned by the Town of Avon and is available for paratransit service. The Suburbans are used for Dial-A-Ride services as well as staff needs. The full sized coaches serve as the heart of the fleet. Over 50°x6 of the fleet, primarily the full sized coaches are ten to twelve years old. Although ten _years is the typical age for replacement, the vehicles are well maintained and in good condition. With major engine and transmission work they will likely be kept in operation several more years. Service Description In order to determine what the ADA requires for this service to comply with the law, it is necessary to understand not only the operating characteristics of the service but also what agency funds the service and the role of the service in the community. The service description is divided into three components based on funding. These are: County or regional services Town of Avon services Beaver Creek Resort services A brief description of each category of service and each route within that category follows. Exhibit 11 'is a service plan which describes the type of service, season of operation, operating hours and' other characteristics. A complete Avon / Beaver Creek system map and schedule is included in the Appendix pocket at the back of this report. Page 18 Whe Transit Expert. Inc. mm wo~ Fleet poster 1991-1992 # Wheelchair Unit # Year Description Seats Tiedowns Ownership 8001 1980 TMC 32 BC 8002 1980 TMC 32 BC 8003 1980 TMC 32 BC 8004 1980 TMC 32 BC 8005 1980 TMC 32 BC 8006 1980 TMC 32 BC 8007 1980 TMC 32 BC 8008 1980 TMC 32 BC 8009 1980 TMC 32 BC 8010 1980 TMC 32 BC 8011 1980 TMC 32 BC 8012 1980 TMC 32 BC 8013 1980 TMC 32 BC 8014 1980 TMC 32 BC 8115 1981 TMC 32 BC 8116 1981 TMC 32 BC 8117 1981 TMC 32 BC 8118 -1981 TMC 32 BC 8119 1981 TMC 32 BC 8120 1981 TMC 32 BC 8121 1981 TMC 32 BC 8122 1981 TMC 32 BC 8423 1984 ORION 41 BC 8424 1984 ORION 41 BC 902 1989 CHAMP 21 BC 903 1989 CHAMP 21 BC 922 1989 CHAMP 21 BC 923 1989 CHAMP 21 BC 012 1990 CHAM P 21 BC 013 -1990 CHAMP 21 BC Page 19 077ie Transit Expert. Inc. ' AVON / VAIL JOINT ADA PLAN ° CHAPTER THREE Fleet Roster 1991-1992 PAGE TWO # Wheelchair Unit # Year Description Seats Tiedowns Ownership SERVICE / RESERVE VEHICLES 3004 1983 ORION 32 AVON 4005 1984 ORION 32 AVON 5006 1985 ORION 32 AVON 9007 1989 ORION 39 AVON 9008 1989 NATIO 24 AVON 014 1990 ELD - 24 AVON 015 1988 CHAMP 20 2 AVON 117 1992 CHAMP 21 BC 118 1992 CHAMP 21 BC * 1988 Suburban N/A * 1989 Suburban N/A * 1989 Suburban N/A * 1990 Suburban N/A * Vehicles provided for Avon / Beaver Creek Transit by the Beaver Creek Resort Association Source: AVON / BEAVER CREEK TRANSIT Page 20 - OThe Transit Expert. Inc. Existing Service Plan Aver03saver Creek Transit Route Running PeaWBase Peak Routes Area Length Time Season Operating Hours Vehides FIXED ROUTE SERVICE Leadvlle/Vad 100 180 Winter &45am - 7:48wn 15 3 4:30pm - 6.42pm ° 4/20 -11/27 &00wn - 7:30arn n/a 1 4:45pm - & 15pm Beaver CreeWal (1) 26.6 60 Wader 5:30am -1:00am 15/30 4 4120-11/27 6:15am - &54pm 60 EdwardsNal 31.4 75 Wider 5:10em -10:37pm 25 3 Avon/BC Shuttle 8.5 30 Winter SWam - &24pm 10/15(4) 3 Town of Avon Shuttle 2.9 15 Wider 7:45arn - &59pnr 15 1 BC Parking Lot Service 6 20 Wider 5:15arn - &25pm 5/10 4 BC Infra- Wage (Daytime) 4 15 Winter &00am - 6:140m 15/30 1 Beaver Creek Night Shuttle 6 30 Wider &15pm -12:04am 30 1 BC Creek Route 4.5 10 Winter 7.50am - 5:40pm 10,20 1 BC Mountain Route 4 20 Weirder 7:40am - & 10pm 1020 1 ROUTE DEVIAMON SERVCE Sun a. im Shuttle 6(+) 30 420 - 5/16 &00arn - *00pm 30 1 30 5/17-11/27 5:15am -12:15anr 15/30 2 DEMAND RESPONSE SERVICE Beaver Creek ad nigh n/a n/a Wider &15pm -1:00arnr n/a Now 1. In the winter this route travels on I-70; thereat of the year it travels on Hwy. 6 2. Routes may go out of service somewhat earlier if there are no passengers on board last trip. 3. Operates an Parking Lot Shuttle route, with extra 10 minutes allowed to deviede If requested. 4. Early morning service apersdes every 35 minutes and evening service every 20 minutes. 5. Peakvshicies for scheduled service arty. Doan not include addlim W vehicles needed to respond to delays caused by heavy passneger loads or bad weather cwddorrs. Page 21 Whe Transit Expert. Inc. AVON / VAIL JaNT ADA PLAN CHAPTER THREE REGIONAL SERVICE The regional transportation services are operated under three independent Public Utility Commission licenses from the State of Colorado. These are identified under the trade name of Avon / Beaver Creek Transit (B-9308, 18331, 48203). The PUC's allow Avon / Beaver Creek Transit to operate charter or fixed route service within a 40 air-mile radius of Beaver Creek Resort, from Leadville to the Jet Center in Eagle, via 1-70 or Highway 6 and Highway 24. The PUC licenses are now held by the Town of Avon as the operator of service. The routes serving Beaver Creek/Vail and Edwards/Vail are funded by the towns of Avon and Vail and by Beaver Creek Resort. The cost of operating the Beaver Creek/Vail and Edwards/Vail service was approximately $643,759 in 1990-91. Revenues were approximately $245,000, resulting in a subsidy of $365,000. The Town of Vail subsidizes the operation of the routes between Leadville and Vail. The revenue from the Leadville / Mintum service was $69,203 in total revenues for 1990-91, resulting in an estimated subsidy of $24,500. Each of the services has a cost per service hour of over $44.00 per passenger hour. LeadvilleNail The LeadvilleNail route connects Leadville, Red Cliff, and Mintum with the Town of Vail. This service is provided principally as an employee shuttle. It is operated year around with three daily scheduled trips in the winter (145 days) and 1 round trip daily in the summer (220 days). The round trip time is 3 hours. The route has stops in Leadville, Red Cliff, Minturn and Vail; passengers can transfer at the Vail Transportation Center to go to the Town of Avon and Beaver Creek Resort. A total of 1,965 annual service hours are operated on this route. The service carried 25,349 passengers in 1990-91 with an average of 12.9 passengers per hour. There is a charge for this service of $3.25 for a one-way per- passenger leaving from Leadville and $2.00 for Red Cliff and Mintum passengers. A discount is available for the Leadville to Vail commute with the purchase of 44 tickets at a cost of $132 or $3 per ride, however no unlimited monthly ride pass is available for this route. Beaver Creek/Vail The route serving Beaver Creek, Avon, and Vail is routed via 1-70 in the winter and Highway 6 in the summer. It also serves Edwards in the summer. The service is targeted to the complimentary resort services of Vail Mountain and the Beaver Creek resort In the winter, the lift tickets for the ski areas are interchangeable and many guests wish to ski both mountains. During the winter season, this route operates every 15 minutes in the peak morning and afternoon hours and every 30 minutes the rest of the day. It operates from 5:30 A.M. until 1:00 A.M. Beginning in mid-May and continuing until Thanksgiving, this route operates daily from 6:15 A.M. until 6:54 P.M. on hourly headways. The one-way mileage for this route is 13.3 miles and the round trip takes 1 hour. There is a $2.00 one way charge. Page 22 07he Transit Expert, Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Edwards/Vail The Edwards/Vail route operates along U.S. Highway 6 serving the Edwards Trailer Park, the Beaver Creek Reception Center, Eagle-Vail and the Vail Transportation Center. The one-way mileage for this route is 15.7 miles and the round trip takes 1.5 hours. Service is provided every 25 minutes from 5:10 until 8:00 A.M., with the early morning service primarily designed to provide service to people working in the Resort areas. Headways change to every 35 minutes for the rest of the day with the last evening bus leaving Vail Transportation Center at 10:00 P.M. There is a $2.00 one-way charge for the service from Edwards to Vail. A monthly pass for unlimited, use of this route is available for $30.00. TOWN OF AVON The Town of Avon provides the town shuttle, the skier shuttle which goes from Avon to Beaver Creek Resort and charter services. These services are funded by the Town of Avon and are operated with vehicles owned by the Town. Town of Avon Shuttle The Town of Avon Shuttle is a 2.9 mile loop route that serves the Benchmark Trailer Park at the west end of this service. It travels along West Beaver Creek Boulevard to the Avon Transportation Center. The route goes along Benchmark Road to East Beaver Creek Place, around the Wal-Mart and City Market Commercial area, then crosses Avon Road and returns to, Benchmark Trailer Court. The service operates from 7:45 A.M. until 6:00 P.M., with a 15 minute frequency. This service is not operated in the summer. There is no charge for this service. Avon/Beaver Creek Skier Shuttle The Avon/Beaver Creek service operates on slightly different routes in the daytime and evening, but essentially both routes connect the Town of Avon and Beaver Creek Resort, providing service to all major destinations, including the parking lots. This service operates in the winter only. In the early morning, 5:30 A.M. - 7:39 A.M., service is provided every 35 minutes; for daytime service headways are 10 minutes in peak periods and 30 minutes in the base; evening service on this route is provided every 20 minutes from 6:00 P.M. until 10:03 P.M. The mileage for a round trip is 8.5 miles and a round trip takes 30 minutes. There is no charge to the passenger for this service. Page 23 OThe Tlramit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Paratransit Service The Town of Avon has a lift equipped vehicle with which they will provide paratransit services. It was received in the fall of 1991, but they have had very few calls for the service. It is used on the Town Shuttle route at times to keep it in good running condition. The vehicle is available to serve as a back-up vehicle for the Town of Vail's paratransit service. The service is available during the hours which the transit system operates. Eligibility for the service is based on self-certification. Permanent guidelines for the service are being developed as part of this paratransit plan. Charter Services The Town of Avon operates charter services for the region under their PUC permit. In the 1990-91 season, 40,406 passengers were carried and 1,472 hours were operated in charter service. BEAVER CREEK RESORT SERVICES Beaver Creek is a private resort which operates the resort ski mountain under a permit from the US Forest Service. Providing for adequate pubric transportation services is required under this permit. This includes transportation services within the resort (between residential and commercial or recreational activity centers) and transportation between the remote parking lots at the entrance to the resort and the resort itself. The system is funded by a 1 % real estate transfer tax on property sold within the resort by Beaver Creek property owners. The transportation system provides frequent and extensive fixed route-service during peak periods and demand responsive service during hours or periods in which fixed route services are not warranted. The fixed route, service operates on a route deviation basis. For the purpose of the ADA it is considered to be demand response service. While a set number of trips depart the mountain base, parking lots and other major activity centers each hour, all buses can be deviated as needed to respond to fluctuating passenger loads and service requests throughout the resort. A very high level of transportation is provided by the Beaver Creek Resort. Service is provided to both residents'and visitors to the resort 20 hours per day. During the peak periods in the winter, 34 trips depart the mountain base each hour, serving the resort, parking lots and the Town of Avon. Four additional trips each hour serve the Town of Vail. During the base periods, this drops to 16 trips providing "local" service and 2 trips servicing Vail. Guest attendants are available to assist passengers and help load/unload skis. Vehicles deviate off routes as needed to provide door-to-door service to residents and visitors of the resort. The Beaver Creek Resort services are included in the system map at the back of the report. A detailed map of the Beaver Creek routes is illustrated in Exhibit 12. Page 24 ®The Transit Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE Beaver Creek Parkina Lot Service This route operates in a loop between the west and east remote parking lots off U.S. 6 and the Beaver Creek Resort, providing shuttle service to skiers using the outlying lots.. It also serves Avondale Lane. In the winter, service operates from 5:15 A.M. until 6:25 P.M. It runs every 5 minutes in peak periods and 10 minutes during base periods; before 6:00 A.M. it runs every 20 minutes. In the summer, this route is operated on a route deviation basis. The running time is increased from 20 minutes to 30 minutes to allow time for the vehicle to deviate as requested. From mid-April to mid-May it operates every 30 minutes from 8:00 A.M. to 4:00 P.M. From mid-May until Thanksgiving it operates from 5:15 A.M.- until 12:15 A.M., with 15 minutes headways in the peak periods and 30 minute headways in the base period. The round trip mileage for this route is 6.0 miles, with additional miles operated when it switches to route deviation service. No fare is charged for this service. Beaver Creek Intra-Village The Intra-Village route serves the heart of Beaver Creek Resort, operating on Village Road between Willis Place and the mountain base. It also makes a loop serving Avondale Lane. Operating from 8:00 A.M. until 6:14 P.M., the route has 15 minute headways during the peak periods and 30 minutes headways during the base periods. This route operates in the winter only. No fare is charged for this service. Beaver Creek Night Shuttle The Beaver Creek Night Shuttle operates every 30 minutes from 6:15 P.M. until midnight and covers the areas served by both the Parking Lot Service and the Intra-Village routes during the daytime. This route operates in the winter only. No fare is charged for this service. Beaver Creek /__Creek Route The Creek Route operates between the mountain base and Beaver Creek Drive by the Golf Course. It also serves Scott Hill Road. This route operates from 7:50 A.M. until 5:40 P.M., with service every 10 minutes during peak periods and every 20 minutes during the base periods. This route operates in the winter only. No fare is charged for this service. Mountain Route The Mountain Route operates between Offerson Rd, Avondale Lane and the mountain base. It operates from 7:40 A.M. until 6:59 P.M., with service every 10 minutes during the peak periods and every 20 minutes during the base periods. This route operates in the winter only. No fare is charged for this service. Page 25 Whe Transit Expert, Inc. AVON / VAIL JaNT ADA PLAN CHAPTER THREE Dial-A-Ride In addition to the daily winter fixed-services the resort also offers Dial-A-Ride services from 4:45 A.M. to 2:30 A.M.. The Dial-A-Ride is essentially a taxi service to the visitors and owners in the Beaver Creek Resort From April through October the Dial-A-Ride services operate from 8:00 A.M. to 4:00 P.M. When Dial-A-Ride services are not operated by Avon/ Beaver Creek Transit the security guard station will pick up people on demand. The Dial-A-Ride services carried 76,138 passengers in 1990-91. Page 26 Me Tmnsit Expert, Inc. PRATERLANE BACHELOR GULCH WAYNE CREEK WILLIS PLAC NORTH FAIRWAY DRNE BEAVER CREEK DRIVE HOLDEN ROAD o SOUTH s . EAIRWAV RESORT SERVICE HOLDEN DRNE PLACE Mountain Route BoRDets ROAD Creek Route 0 Dial - A - Ride Not to Scale Scow HILL ROAD AvoNDALE. G ROAD Offimm ROAD ELK TRACK COURT ELK TRACK ROAD Page 27 079te Transit Expert. Inc. AVON / VAIL Jaw ADA PLAN CHAPTER THREE TOWN of VAIL The Town of Vail Municipal Bus Service is a public transportation system for the residents and visitors to the town. It is operated only within the Town's incorporated boundaries under authority granted to municipalities by Section 30-15 of the Colorado Revised Statutes. The system has been in operation in the Vail area since 1971. The system is entirely funded through General Fund sales tax monies. There is no charge to the passengers for these services. The Town of Vail Municipal Bus System offers nearly 60,000 hours of transit service each year through its operations. The system is the daily operating responsibility of the Town's Department of Public Works / Transportation. An organizational chart of The Town of Vail Transportation Department is shown in Exhibit 13. Ridership The Town of Vail system monthly ridership levels for 1991 are illustrated in Exhibit 14.. The overall system ridership for 1991 was 3,247,295 passengers. Vail has a base population of 3,659 according to the 1990 census, however the transit system carries the second largest number of passengers in the State. The system carries more passengers than the Colorado Springs system which serves an urbanized population of almost 400,000. The In-Town shutt le is the backbone of the Vail system. This route provides service to a relatively small area, but it comprises about three-fourths of the ridership for the entire municipal bus system. Ridership levels on the overall system have increased modestly in the past few years. During peak winter periods it is not uncommon, however for buses to pass by riders waiting at stops because of serious overcrowding. Additional vehicles are pressed into service to respond to heavy demand. Ridership is highest during the peak skiing months of December, January, February, and March. Exhibit 14 offers a very graphic illustration of the ridership fluctuations in the Town of Vail. Actual monthly ridership fluctuates from a March high of 640,468 to a May low of 27,603, a reduction in service demand of 95%. On peak winter days up to 30,000 riders use the In-Town shuttle on a single day. Visitors, mainly-destination and day skiers, make up the bulk of the winter day ridership. It should be clearly noted that the quality of experience for Vail visitors is tied closely to the operation of the Municipal Bus System. Fleet The Town of Vail currently owns a fleet of 35 transit coaches and 1 lift equipped minibus, all of which are used in regular service. All of these vehicles have stop request lights and public announcement systems. Vehicle maintenance operations are the responsibility of the Town's Public Works / Transportation Department. The fleet rooster identifying the vehicles used by the Town of Vail to operate its municipal services is listed in Exhibit 15. Page 28 CThe Tmnsit Expert. Im TOWN OF YAIL ORGANIZATION CHART Municipal Bus Service • Vail, Colorado 81657 Citizens Vail Town Council (7) Town Manager Public Works Transportation Director Transportation / Parking Manager Bus Operation Coordinator Parking Supervisor Bus Supervisors(4) Hostess / Drivers - (59) - Booth Attendants Year round (12) Seasonal (47) Fleet Manager Mechanics Maintenance Page 29 mThe Transit Expert. Inc. ~ A Cl) OWO m ~ • O f m c m O W OOw m V d m CIO o~ ~ ~o O ® mW6 0 CL ■ m~ - ^ V w l e O O m a 4w m O O • <G6 ® ~ O 0 • 0 • 0 m 6Wm f C m m 7 O m A m 10 C7 N s r m Page 30 0777 Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE d TOWN OF VAX Fleet poster 1991-1992- # Wheelchair Purchasing Unit # Year Description Seats Tiedowns Funds 151 1982 TMC 31 UMTA 152 1982 TMC 31 UMTA 153 1982 TMC 31 UMTA 154 1982 TMC 31 UMTA 155 1982 TMC 31 UMTA_ 156 1982 TMC 31 UMTA 157 1982 TMC 31 UMTA 158 1982 TMC 31 UMTA 159 1982 TMC 31 UMTA 160 1982 TMC 31 UMTA 161 1982 TMC 31 UMTA 162 1982 TMC 31 UMTA 163 1982 TMC 31 UMTA 164 1982 TMC 31 UMTA 165 1982 TMC 31 UMTA 166 1981 GIVIC 21 UMTA 167 1990 CHEVY 12 2 LOCAL 177 1979 TMC 31 LOCAL 178 1979 TMC . 31 LOCAL 179 1979 TMC 31 LOCAL 181 1982 ORION 35 LOCAL 182 1989 ORION 39 UMTA 183 1989 ORION 39 UMTA 184 1989 ORION 39 UMTA 185 1989 ORION 39 UMTA 186 1989 ORION 39 UMTA 187 1989 ORION 39 UMTA 188 1990 ORION 39 LOCAL 189 1990 ORION 39 LOCAL 190 1990 ORION 39 LOCAL 191 1991 ORION 39 LOCAL 192 1991 ORION 39 LOCAL 193 1991 ORION 39 LOCAL 194 1991 ORION 39 LOCAL Saw= / RESERVE VENIcm 171 1979 TMc 32 LOCAL 174 1981 TMC 32 LOCAL 175 1981 TMC 32 LOCAL Source: TOWN OF VAIL TRANSIT Page 31 Whe Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Service Description The Town of Vail operates both fixed route and paratransit services. The fixed routes include the In-Town Shuttle which operates in the auto-restricted mall and regular fixed routes serving East and West Vail. The paratransit service is for persons who are unable to use the fixed route buses. The routes are illustrated on the system map which is enclosed in the appendix pocket at the back of this report. The routes operate on a pulse system, with most of the routes operating out of the Vail Transportation Center (VTC). Operating characteristics for each route are listed in Exhibit 16 which identifies the existing service plan for the Vail Municipal Bus System. Details of the routes are described as follows: Vail Villaae / Lionshead In Town Shuttle The Town of Vail's principal transportation service is the Vail In-Town Shuttle. This route is designed to provide an intensive level of transit service throughout the Vail Village / Lionshead area. A portion of the route is a pedestrian zone and restricted to bus traffic only. Entrance into these areas is controlled by an activated gate mechanism prohibiting other vehicular traffic. The route serves the high-density, commercial lodging and retail core of Vail. This village shuttle also serves such community facilities as the medical center and the library. There are currently ten assigned stops along the Vail Shuttle route. A map. of this route is illustrated in Exhibit 17. The 2.25 mile (one-way) route operates from Gold Peak along Vail Valley Drive; left along East Meadow Drive proceeding along West Meadow Drive; left'along East LionsHead Circle; left along South Frontage Road; left along West Uonshead Circle, terminating at Marriott Mark; then reversing the route, excluding portions of the South Frontage Road and West Uonshead Circle. The In-Town Shuttle service is operated year-round. In the winter, the service operates 20 1/a hours a day, from 6:15 A.M. until 2:30 A.M., every 7 minutes. The spring service hours are 7:00 A.M. to 10:30 P.M.; in the summer service is extended until 2:30 A.M. During the spring and summer, buses operate on a seven to nine minute headway until 11:00 P.M. Page 32 mThe Tmnslt Expert. Inc. EXHIBIT 16 *IL,I T0WNOExisting Service Plan Town of Val Transit Route Running peaksase Routes Area Length Time Season Operatrig Hours Hea dways FIXED ROUTE SERVICE Val Village / Uonshead 225 Winter 6:15am - 2:30am 7 In-Town Shuttle Spring 71Oam -10:30pm 7-9 Summer 7:00am - 2:30am 7-9 West Val Red 7 30 Winter 6:00am - 215am 15/30 30 Spring T 15am - 9:15am 60 3:15pm - &15pm 30 Summer &15am -12:15pm 60 3:15pm - 9:15pm Walt Val Link 15 60 Wader t0:00am - 3:OOpm 60 &OOprn -11:OOpm Weal Val Green 9 35 Winter V O-am - 210am 2026 30 Spring 7145am - 9:45am 60 3:45pm - rx45pm 30 Summer 6:45 am -12:45pm 60 3:45pm - 9:45pm Sandstone 4 20 Winter 6:10am - 2:10sm 20 15 Spring 7:15am - 9:15sm 60 3:15pm - 6:15pm East Vail Express 12 45 Winter 6:00am - 7115pm 15 35 Summer 6:OOam -12:OOpm 60 3:00pm - ROOpm Ford Park 1 10 Winter &Wam -1:30pm 30 Z20pm - 7:30pm Golf Course 4 15 Wader Mare -1:20pm 30 2:00pm - 7:20pm 15 summer Marn -12:40pm W 3:40pm - 9:40pm East VeiUGolf Course 16 60 Wader 7:30pm - 200am 30 45 Sprig 7:00am - 9:00am 60 3:00pm - 6:00pm Page 33 OThe Tmnstt Expert. Inc. v L VAIL TRANSPORTATION • CENTER COVERED BRIDGE • t VAIL WLLAGE CROSSROADS PLAZA CROSSROADS • VAIL FIRE DEPARTMENT MEDICAL CENTER • DOBSON ICE ARENA LIBRARY FIEAD LIONS pARgNG v STTJCTIJFIE • a L IONSHEAD MALL T CONCERTFAL i PLAZA i MARRIOTT'S MARK RESORT GOLDEN PEAK TOWN OF VA In-Town Shuttle FIXED ROUTE SERVICE Restricted Auto Areas Limited Auto Access • Bus Stops _ Not to Scale Page 34 W1 FW [ r[11419L A;r. . ao ..N.- AVON / VAIL Join ADA PLAN CHAPTER THREE The West Vail area is currently served by three routes. One serves the North Frontage Road (red), one on the South Frontage Road (green) and one linking the North with the South (West Vail Pink Link). A map of these routes are illustrated in Exhibit 18. They are described as follows: West Vail Red (North). This is a 7 mile route that operates from the Vail Transportation Center westbound along the South Frontage Road, under the Interstate to the North Frontage Road, and along the North Frontage Road to a turn around at the Chamonix / North Frontage Bus Stop. This includes service to the Post Office, West Vail Mall and Safeway. In the winter, the West Vail North Red route operates from 6:00 A.M. to 2:15 A.M. Buses leave the VTC at quarter past the hour and quarter before the hour, providing 15 minute headways during peak periods and 30 minute headways during base periods. From mid- April to Memorial Day weekend, service is operated during peak hours only with trips hourly from 7:15 A.M. to 9:15 A.M. and 3:15 P.M. to 6:15 P.M. The summer season schedule combines the West Vail Red and Sandstone routes. During the summer season the service period is extended in the morning so service begins at 6:15 A.M. and continues to 12:15 P.M., seven days a week. The afternoon hours are the same as in the Spring. The total round trip is twenty-four minutes. West Vail Pink The West Vail Pink link route connects the North Frontage Road service with the South Frontage Road service. It is the only route which does not service the VTC, but does provide a transfer to the In-Town Shuttle. It operates between the Concert Hall (south) to the Red Sandstone School (north), going under the interstate at the west entrance to Vail (Exit 173). West Vail Pink Link operates from 10:00 A.M. to 3:00 P.M. and 6:00 P.M. to 11:00 P.M. in the winter only. This bus leaves from the Red Sandstone School on the hour and connects the North Side with the South Side. On the half hour the bus leaves the Concert Hall Plaza to connect the South side with the North side. No service is provided in the spring or summer. West Vail Green This 9 mile route is designed to link the VTC with the Concert Hall, Lionshead, Cascade Village, West Vail and Intermountain, travelling primarily along the South Frontage Road and terminating at Kinnickinnick Road and Lupine. West Vail South Green operates from 6:10 A.M. to 2:10 A.M in the winter. Buses leave the VTC at twenty minute intervals during peak periods and 40 minutes headways during base periods. From mid-April to Memorial Day weekend service is operated during peak hours only with trips hourly from 7:45 A.M. to 9:45 A.M. and 3:15 P.M. to 6:15 P.M. During the summer season the service period is extended so service begins at 6:45 A.M. and continues to 12:45 P.M. The afternoon hours are 3:45 P.M. to 9:45 P.M. Page 35 CVw Tmnstt Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE Sandstone The Sandstone Route provides transit service between the Vail Transportation Center and the Sandstone-Potato Patch area in north west Vail. The 4 mile route operates from the Vail Transportation Center westbound along the South Frontage Road, under the Interstate to the North Frontage Road, along Red Sandstone Road, Vail View Drive, and Lions Ridge Loop, and then circles back. The route is operated from 6:10 A.M. until 2:10 A.M. in the winter, on 20 minute headways. The winter service is operated 20 hours a day, seven days a week. The Sandstone Route is also operated in the spring with hourly service during peak hours only (7:15 A.M. to 9:15 A.M. and 3:15 P.M. to 6:15 P.M.). In the summer season, the route does not operate but some of the Sandstone stops are served by the West Vail Red route. Page 36 077te Transit Expert. Inc. VAOL VOLLAQE u PL F1 O f,J,S H W-\ RED SANDSTONE SCHOOL • PEDESTRIAN OVERPASS RED SANDSTONE ROAD SANDSTONE :REEK CLUB VAIL ;kv" RUN CONCERT HALL PLAZA r MARRIOTT'S MARK RESORT PROFESSIONAL BUILDING iSRUN~ W W E VOLLA®E 0 TIMBER RIDGE 1 WESTHAVEN DRIVE jiae MATTERHORN BUFFEHR CREEK VAIL DAS SCHONE F,iMALL i , PTARMIGAN s DAYS INN MEADOW a~• STREAMSIDE dF%EEK CHAMONIX FRONTAGE s TOWNUKYA WEST VAIL. FIXED ROUTE SERVICE • BUS STOPS Not to Scale _ orQ__ ~_~..a• C~.i..nM tnn Page :t 1 __rr--- AVON / VAIL JOINT ADA PLAN CHAPTER THREE A map of the routes serving East Vail are illustrated in Exhibit'l9. They are described as follows: East Vail Express The East Vail Express operates in the winter every 15 minutes from 6:00 A.M. 'to 7:15 P.M. The route requires 45 minutes of running time. The route operates from the VTC along the South Frontage Road, then along Streamside Circle, and Meadow Drive, terminating at Main Gore Drive and Juniper Lane. The route travels past the Ford Park / Golf course area, continuing on as an express to serve the residential areas in eastern Vail. In the winter evenings and in the spring this area is served by the East Vail/Golf Course Blue route (see description below). During the summer, the East Vail Express operates on hourly headways from 6:00 A.M. to 12:00 P.M. and from 3:00 P.M. to 9:00 P.M.. Because road conditions are better and passenger loads lighter, running time is decreased to 35 minutes. Ford Park/Golf -Course There are two routes serving Ford Park and the Golf Course area. These are operated as separate routes in the winter when passenger loads are heavy and combined into one during the summer. No service is provided in the spring, although the area is served by another route (East Vail) during this period. The Ford Park route is a short (10 minute round trip) route which operates between the VTC and Ford Park. In the winter, the Golf Course route takes 20 minutes for a round trip. It is interlined with the Ford Park route. The two routes are served by one bus which operates from 6:30 A.M. to 7:30 P.M., providing half-hourly headways on each route, seven days a week. The Golf Course route begins at VTC. The morning winter service expresses to the clubhouse along the South Frontage Road, coming back through the Ford Park neighborhood along Vail Valley Drive and past the Golden Peak Area and Children's Skiing Center. At 2:00 P.M. the route reverses and operates past Golden Peak along Vail Valley Drive, then along Sunburst Drive to the Vail Golf Course Clubhouse and from there .expresses back to the VTC on the Frontage Road. The summer season schedule combines the Golf Course and Ford Park routes into one and operates once an hour from 6:40 A.M. to 12:40 P.M. and from 3:40 P.M. to 9:40 P.M. seven days a week. The, route operates in a counter-clockwise direction all day and 20 minutes of running time is allocated for the service. Page 38 Me Tmnsit Expert, Inc. BIGHORN PARK VAIL"/ 0, MEADOW LANE EAST j J MOUNTAIN MEADOWS TIMBER FALLS 9TREMUME C001RC LE EMT LUPINE / BIG HORN ROAD FALLS OF VAIL • MOUNTAIN SCH l~ BALD MOUNTAIN ROAI GOLF COME GOLF CLUB HOUSE • ASPEN LANE FORD PARK 1448 VAIL VALLEY • e DRIVE i PTARMIGAN ROAD EAST i MANOR VAIL PTARMIGAN ROAD WEST SOCCER FIELD GOLDEN PEAK TOWN OFVAff, Y EAST VAI L FIXED ROUTE SERVICE EAST VAIL ROUTE GOLF COURSE ROUTE - - - FORD PARK ROUTE Bus STOPS Not to Scale a Page 39 urine iransu rxpert. ucc. AVON / VAIL JaNT ADA PLAN CHAPTER THREE East Vail/Golf Course This 12 mile route combines the service provided on the East Vail Express and the Golf Course/Ford Park routes during periods in which passenger loads can be served by one bus. It operates from the VTC and heads south past Golden Peak along Vail Valley Drive, then along Sunburst Drive to the Vail Golf Course Clubhouse. From here it heads east along the South Frontage Road, paralleling the Express Service' and under the Highway. The route,goes back under Highway 70 at Exit 180 eastbound on Bighorn Road, then along Streamside Circle, and Meadow Drive, terminating at Main Gore Drive and Juniper Lane and looping back westbound. Winter evening service to all of East Vail is provided by this route. Travel time is one hour, with trips leaving VTC every half hour between 7:30 P.M. and 2:00 A.M. In the springtime East Vail is also served by this route. Travel time is 45 minutes with buses departing VTC hourly from 7:00 A.M. to 9:00 A.M. and again from 3:00 P.M. to 6:00 P.M.. PARATRANSIT SERVICES The current para-van service was initiated on May 1, 1991. The town has one van with a wheelchair lift (Vehicle 167). * It can secure two wheelchairs and seat eight ambulatory riders. The lift has hand rails on both sides for those riders who stand to load. The Town does not have a wheelchair for use by passengers. Information booths and lodges are given the information about the service to accommodate guests and visitors that may need the service. The service is advertised on the current bus route map. An audio cassette recording which describes the service and the fixed routes is available in the library. The service currently requests a 24 hour notice to the Bus Department Secretary. Service requests may be made from 8:00 A.M. to 5:00 P.M.. After 5:00 P.M. and on weekends requests are taken through Vail dispatch. No trip restrictions are imposed and there is no charge for the service. This service is available within the Town of Vail at during all hours the fixed route service is operated. Winter. 6:00 A.M. to 2:00 A.M. Spring: 7:00 A.M. to 10:15 A.M. and 3:00 P.M. to 7:15 P.M. Summer: 6:00 A.M to 1:00 P.M. and 3:00 P.M. to 10:15 P.M. Service for any rider needing to go outside the Town of Vail service is currently coordinated with the Town of Avon which has the authority to operate on 1-70 and Highway 6. Passengers can be transferred at the Combines North Frontage bus shelter to the Town of Avon paratransit vehicle. Page 40 oThe Tmnslt Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE 'Ridership and service characteristics for the paratransit service are listed in Exhibit 20. A total of 131 passenger trips were served in the first year of operation. Those passenger rides identified as "Charter - BC/Avon" were trips provided on a charter basis outside of the Vail town limits. Avon has since received its paratransit vehicle, so in the future, trips in the Beaver Creek/Avon area will be provided by Avon-Beaver Creek Transit. EXHIBIT 20 TOWN OF VAIL PARATRANSIT. SERVICE CHARACTERISTICS DAYS TOTAL TOTAL TOWN CHARTER MONTH OPERATED MILES PAX OF VAIL BCNAIL May -'91 2 240 32 0 32 June -'91 2 142 40 0 40 July - '91 9 73 16 16 0 Aug - '91 5 72 22 14 8 Sept - '91 6 54 14 14 0 Oct - 191 0 0 0 0 0 Nov - '91 1 4 1 1 0 Dec - '91 0 0 0 0 0 Jan - '92 0 0 0 0 0 Feb - '92 3 66 6 6 0 Mar - '92 0. 0 0 0 0 Apr - '92 0 0 0 0 0 TOTAL 28 651 131 51 80 OTHER TRANSPORTATION PROVIDERS A variety of other transportation providers operate in the Valley. A survey of these providers and programs serving the elderly and disabled was carried out in order to identify the available transportation resources in the region and the number of persons served by special programs who might be ADA paratransit eligible. Providers include the school district, resort oriented services and specialized transportation operated by agencies serving persons with disabilities and the elderly. These other operators help to meet the transportation needs of the people in Eagle County. Page 41 OThe Transit Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE Eagle County School District Number 50 J serves all of Eagle County. The school district provides bus service to 11 schools and operates 37 routes. 97% of the student population is eligible for school bus services. Approximately 2,800 to 3,000 students or 83% of the student population 'uses the bus services for daily .transportation. Transportation is provided for students who live further than 1.5 - 2 miles from their schools or any student who may find hazardous conditions walking to school. The school district currently has approximately 17 students with disabilities that are recognized by the transportation division. Eleven of these students are preschool age children. One of these pre-school / elementary students is in a wheelchair. The school in Edwards is designated as the special education school for students with learning disabilities, SIEBD, SUC, Perceptual Communication Disorders, and speech and hearing disabilities. One of the pre-school students is transported from Bums to the school in Edwards. The older children with severe needs are transported to Eagle Valley Middle School and Mintum Middle School. The district integrates some students with disabilities (i.e. emotionally handicapped), into the regular school curriculum and special transportation services are not arranged. The district has a total of 40 vehicles, with 3 reserve vehicles at each end of the valley. The district employs 41 drivers (a 4 hours / day position) and 3 substitute drivers. Three vehicles are lift equipped. • One (1) Type II van with Cab capacity for 2 securements and. 9 ambulatory passengers (older, model - used as a reserve vehicle) • Two (2) Type I buses with capacity for 2 securements and 48 ambulatory passengers (1990 and 1991 Blue Birds) The drivers who are assigned to the two primary routes that serve the students with disabilities are trained to work with the students and their.special needs, as well to operate the wheelchair lifts. Federal law requires the public schools to take over the responsibility of meeting the educational and transportation needs of the physically disabled from pre-school age. Page 42 Ollie Transit Expert, Inc. AVON / VAIL Jaw ADA PLAN CHAPTER THREE Vail Mountain is a private school in Vail serving grades K-12. The school has 185 students enrolled in the 1991-92 school year. They, serve several students with temporary, disabilities throughout the school year with broken legs, etc. and they have one student with a hearing disability. The school does not provide transportation for their students. RESORT TRANSPORTATION SERVICES The Eagle County Regional Airport and Jet Center in Gypsum, 30 miles west of Avon has received considerable improvements in the last five years and serves both small air craft and jets providing direct service from major cities such as Dallas, Houston, Atlanta, Chicago, Minneapolis, St. Louis, Seattle, San Francisco, and Los Angeles. The STOL airport in the area (Eagle-Vail) closed in 1989. This was the only airport receiving commuter air service from Denver. The closure was based on problems with lease provisions as well as shrinking passenger loads. The major link with the resort traffic from Denver Stapleton Airport is through ground transportation providers. The following list is an overview of these service providers: AIRPORT SHUTTLE VANS ATS (Airport Transportation Service) COLORADO MOUNTAIN EXPRESS (also holds P.U.C. Authority) Type of service: Taxi, charter, sightseeing, call and demand, special bus Number of vehicles: 54 vans Number of drivers: 70 Counties served: Eagle, Denver Peak season(s): Winter DEE HIVE TOURS Type of service: Number of vehicles: Number of drivers: Counties served: GLENWOOD SPRIP Type of service: Number of vehicles: Number of drivers: Counties served: Taxi, charter, sightseeing 3 (1 automobile, 2 vans) 4 Lake, Summit, Eagle IGS YELLOW CAB, Inc. Taxi 4 automobiles 3 Garfield, Pitkin, Eagle PRESIDENTIAL LIMOUSINE, INC. 800 442-5422 Page 43 OThe Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Richard Lee Stampp dba . THE R.C.COMPANY (holds I.C.C. Authority) Type of service: Number of vehicles: Counties served: SKIER'S CONNECTION personalized charter service - 1-van Eagle, Denver STAGECOACH LUXURY LIMOUSINE 468-6112 VAIL - BEAVER CREEK JET CENTER Type of service: Charter, Call and demand Number of vehicles: 3 vans Number of drivers: 2 Counties served: Eagle Peak season(s): Winter Property management vallet VAIL BEAVER CREEK Airport Transportation Type of service: provides door-to door service from Denver to Vail ($34) and Denver to Beaver Creek ($36) VAIL EXPRESS 800 338-0671 VAIL TRANSPORTATION; Inc. (holds P.U.C. Authority) ' VANS TO VAIL, Inc. ASPEN LIMOUSINE SERVICE, Inc. (holds P.U.C. Authority) Type of service: Scheduled, charter, sightseeing, call and demand, special bus Number of vehicles: 100 (80 vans, 20 buses) Number of drivers: 120 Counties served: Eagle, Denver, Garfield, Pitkin Peak season(s): Winter VAIL VALLEY TRANSPORTATION VAIL VALLEY AIRPORT EXPRESS 800 882-8872 Type of service: Charter, scheduled; sightseeing Number of vehicles: 15 vans Number of drivers_ : 30 . Counties served: Eagle. Peak season(s): Winter VAIL VALLEY TAXI Type of service: Number of vehicles: Number of drivers: Counties served: Taxi, call and demand 15 automobiles 15 Eagle Page 44 079te Transit Expert, Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Due to the resort economy many lodges and hotels provide private shuttles for guests and employees. VAIL lodges with transportation shuttles include: Westin Marriot Lodge at Vail Sonnealp Holiday-inn Streamside at Vail Sandstone Creek Club Simba Run VailRun Roost Lodge Manor Vail Days Inn Christiana Lodge Evergreen Lodge Eaglepoint Antlers AVON / BEAVER CREEK Lodges with transportation shuttles include: Cordilla in Edwards Camberlee Christie Lodge Comfort Inn Saddleridge Charter Greyhound Bus Lines has regularly scheduled service east to Denver three times a day departing at 7:56 A.M., 11:16 A.M.,.and 6:16 P.M. Denver serves as a regional port for connections. There are also three scheduled departures west 10:48 A.M., 5:18 P.M., 12:45 A.M. to Eagle, Glenwood Springs, Grand Junction, Salt Lake City, Las Vegas and Los An Grand Junction serves as a major transfer port to th e west for other destinations served by the Greyhound system. 476-5137 Page 45 Whe 'I1n nsit Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER THREE SPECIAL SERVICES TO THE ELDERLY AND DISABLED The Jimmie Heuga Center is located in Avon. This facility is a private non-profit organization that works with individuals diagnosed with multiple sclerosis (MS). Group programs are offered five or six times a year, typically in the off season. These programs bring medical staff in from around the nation and conduct a scientific research program to evaluate the patients conditions, educate and motivate the participants in lecture settings, and provide multi-disciplinary wellness sessions focusing on what can be done rather than what cannot. The theme for the organization is "reanimating the physically challenged". The programs are held to 25 people per session, and there is an attempt to keep a group balance on the varying degrees of the affliction the individuals have in each session. A typical session would probably not have more than 4 persons who use a wheelchair on a regular basis. Due to the nature of the neurological condition, however, some individuals use a chair intermittently for energy conservation. The program began in 1984 with one session and has expanded annually. It is designed for individual's of all ages. The facility has served approximately 700 individuals over the years. The concept of return visits for annual reassessment is encouraged, however probably less than 5% of the people make that choice. The program cost is $1,500 for the 5 day session, with approximately 40%-50% of the participants provided with scholarships. The participants are responsible for travel and lodging. The sessions provide meals at the facility. The participants stay at hotels in the Valley. The staff tries to encourage the group to stay at the same lodging to promote their social interaction and networking. The Center is solely dependent on fund raising and contributions. Seventy-five percent of the medical programs are funded through Jimmie Heuga's Mazda Ski Express, with more than 30 events held throughout the U.S. For three years Mazda has sponsored a van for the Center to use for its transportation needs. The program intends to rely on the City of Avon's lift equipped bus for transport of any non-ambulatory participants. Eagle County Senior Services provide transportation to over 200 area residents over the age of 60. The division is associated with the Area Agency on Aging and has 4 vans. The vans serve residents in the Mintun area, Eagle area and the Basalt - El Jebel area. One vehicle is strictly kept as a back-up vehicle. The vans are owned by the County and maintained and replaced through the county motorpool. The vehicles are not lift equipped. The primary transportation services provided are to and from nutrition centers which are located in Mintum, Eagle, and El Jebel. The meal sites operate twice a week. Once a week the vans provide local shopping trips for the seniors and each site has several special trips each year which are typically recreational in nature. Of the 200 seniors served by this program an estimated 25 would be considered "frail" elderly by the nurses, however none of these individuals are restricted to a wheelchair. Page 46 Whe Tmr sit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Mountain Valley Developmental Services serves as the Community Centered Board for Eagle, Lake, Pitkin, and Garfield Counties. The office is headquartered in Glenwood. This is a non-profit agency, funded by federal, state, and private donations which serves the cognitive and physically disabled individuals in the area. The program has 60 adult participants in their residential program, which is at capacity. There are 10 individuals who live with their families that attend a day vocational program and receive staff support. The board currently has a wait list of 15 adults who would qualify for these services, in addition to several teenagers that are not yet of age for the program. All of the people served by the residential program are over the age of 21. The programs goal is to provide these individuals with improvement programs individually designed to their needs identified through counseling, in addition to integrating them into the community through a CIE (Community Integrated Employment) Program. The program places their clients into jobs with fast food restaurants, the Chamber of Commerce, the resort food services, and even a local toy store which participates in the program. There is also a sheltered workshop that includes a greenhouse and weaving. The workshop facility contracts with business', motels, and individuals to perform landscaping services. The program has received a high level of community support. The board manages 5 group homes, 6 apartments and 4 host homes. There are currently 8 adults that live in apartments in the Avon / Vail area and are employed by Beaver Creek Resorts - Vail Associates. Two staff people are employed in the Vail area; one serving as a job coach and the other serves as house manager and suprivises the individual improvement programs. The individuals in the independent living situations are considered sufficient in self-help and communication skills. Transportation is provided by the Mountain Valley Developmental staff to bring these individuals to medical and dental appointments in Glenwood. Vail Valley Medical Center does not take Medicaid funded patients. Most of the participants in the residential program are Medicaid eligible so they must travel to Glenwood for these services. Mountain Valley Developmental Services has a small fleet (appro)(mately 12 vehicles) of assorted types, from Citation wagons, a Voyeger van, and several Suburbans. Two of their vehicles are lift equipped and used primarily in the Carbondale and Glenwood area. Vehicle maintenance is handled through the Board typically through local business and trades of services. There is a Family Support Service that helps parents to keep their disabled children in their homes. Funding is available for families of children with severe needs who may need full monthly support of just partial funding for a special request. This program currently has 30 families that participate. There is also a transitional program, Mountain Board Cooperative Services, for young adults age 18 - 21. In addition there is an infant stimulation and assessment program, which works in conjunction with a Child Find Program that helps identify at risk children and identify services that are needed for them. All of the preschool programs have been terminated and are now the responsibility of the Public School System. Page 47 Whe Tmnsit Expert. Lne. AVON / VAIL JOINT ADA PLAN CHAPTER THREE Eagle County Visiting Nursing Services serves 35 adult individuals with disabilities in their homes. Overall, the home health care nurse transports about 20 people a week in a County car (wheelchairs ate folded up in the trunk). Twice a week trips are made to the area east of Edwards, including Minturn, Vail and Avon. There are 15 individuals in this area that are visited. Services they receive include transporting them to doctor and dentist appointments, grocery shopping and getting them out to get some "fresh air". Of these 15 people, 6 are in wheelchairs in the Minturn area. The conditions range from M.S. to young adults with crippling arthritis. Vail Valley Medical Center is a community non-profit, full-service, acute care hospital. It is a full ancillary facility with 24 hour emergency room and air-life transport. The Vail Sports Medicine Center is located at the Vail ValleyWed'ical Center. The Vail Valley Medical Center is affiliated with Presbyterian St. Luke's Medical Center in Denver. Page 48 ®The Tmnstt Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER FOUR CHAPTER FOUR DEMAND ESTIMATION THE PARATRANSIT POPULATION The study area has a population of 15,835 people, as. reported in the 1990 Census. Of these persons, a percentage are disabled as defined by the ADA. The ADA requires that paratransit services be provided to those disabled persons with impairments which prevent them from boarding an accessible fixed route bus, navigating the bus system or getting to a bus stop. The ADA definition of disability is new, and no concrete information is available on what percentage of the population will fall into this category. However, amethodology was developed for the US Department of Transportation which can be used to estimate the number of persons with disabilities which prevent-them from using public transportation services. Due to limited baseline information on the eligible population, the method of determining a general trip-making rate was used, as described in the UMTA ADA Paratransit Handbook'. This method consists of estimating the population of ADA Paratransit Eligible individuals and then applying a low, medium and high trip-making rate to this group. It is described in detail in this section. Current population estimates for persons who may be paratransit eligible are listed in Exhibit 21. Paratransit service is required where regular fixed route service is operated, but not in areas where only commuter service is provided. Therefore, although the population of Leadville, Mintum and Redcliff is included in the study area population, it will be excluded from the following discussion. A total of 10,086 people live in Avon, Vail, Eagle-Vail and the unincorporated areas included in the study area. Because not all of the unincorporated areas are within the region where parattansit service will be required, this estimate is on the high side. The first step in estimating the number of persons who may be "ADA Paratransit Eligible" is to determine the number of persons who may have a disability which limits their ability to use public transit. The percentage of persons with disabilities varies from area to area. Generally, in the mountain communities in the Rocky Mountain region the percentage of the population with severe mobility impairments is low. Persons with such disabilities frequently move to more hospitable climates. Eagle County is no exception to this pattern. 'ADA Paratransit Handbook, September 1991, UMTA-MA-06-0206-91-1, Page 7-24. Page 49 0 The T mnsit Expert. Inc. 1992 AVON / VAIL JOINT ADA PLAN CHAPTER FOUR EXHIBIT 21 Population Estimat-_ ~ for ADA Paratransit Eligible at at weighted . weighted weighted Est 1990 ADA ADA Est of Est. of Est Of W/Pub6, Siglble Eligible weight Bg ble E 913le 8W:de 1990 Trarsp. Category Category Factor Pop. Cat Pop. Cat Pop. Area POD. Disability 1 and 3 2 1 and 3 2 Total (1.5%) (1.0%) (Note 1) (Note 2) (Note 3) (Note 4) 3 7 Town of Avon 1,798 9 27 18 0.15 4 4 3 7 Eagle/Vail CDP 1,922 10 29 19 0.15 Town of Vail 3,659 18 55 37 0.15 8 4 5 13 10 Unincorporated 2,707 14- 41 27 0.15 222 15 37 Total 10,086 51 152 101 1) Based on.5% of population having pubic transit disability. 2) Pons who cannot indeperdenily board, transfer or disembark a foxed route bus are eligible in Category 1. Persons who are prevented from go" to a bus stop because of an impairment or environmental condition (snow, terrqin, etc.) are eligible in Category 3. Nation wide this averages 1.5% of the population. 3) Persons who require a lift or rarnp In order to board a Rased route bus are eligible in Category 2 when buses are not accessible. Nationwide fts averages 1.0% of the population. ~ has a pubic transPortatior' dis~rdy (.s%) 4) Weight facto( is per ge of the 1990 AvorWaJ area population which compared to the notion as a whole (3.5%). Page 50 ® The Transit Expert. Inc. 1992 AVON / VAIL JOINT ADA PLAN CHAPTER FOUR Detailed information on the number of persons reporting transportation disabilities is not available from the 1990 Census, however information from 1980 data is used in this methodology. The 1980 Census indicated that 47 persons in the Redcliff-Minturn census division reported a disability which limited their use of public transportation. This represented approximately'/z of one percent of the total population, significantly less than the national average of 3.5 percent. Applying this percentage to the 1990 population of 10,086 persons, it is estimated that currently there are 51 persons who have disabilities which affect their ability to use public transportation. While this definition is broader than the ADA definition of who is paratransit eligible, it provides a useful indicator of the size of the population with disabilities. The next step is to apply to the Valley population the estimates of who may be eligible for paratransit service which were developed by James Hickling and Associates as part of the research on the ADA2. Their research showed that approximately 1.5% of the population would never be capable to use a fixed route bus and another 1% of the population requires an accessible bus. Because the population of persons with disabilities in the region is only about 15% of the national average, a factor was applied to these calculations in order to determine a reasonable estimate for the region. As shown in Exhibit 21, this provides an estimate of 37 persons in the region who may be ADA Paratransit Eligible. In Exhibit 22, projections of population growth are used to determine how this number may. change over the next eight years. Population projections are available from the State demographers office for estimated County population in 1995 and 2000. Since the area which will receive paratransit service has 46% of the County population, 46% of the projected County population was taken as a base population number. The population projections indicate that by 1995 the number of persons eligible for paratransit service will increase to 42 and by the year 2000 to 45. These increases match the population growth for the valley and are small enough so they will not significantly change the demand for paratransit services over the period of this plan. SEASONAL POPULATION CHANGES The fluctuations in seasonal population levels, as discussed in Chapter Two, may have a significant impact on the number of persons wishing to use paratransit services. The resort industry is the base of the economy and services, including transportation, are structured to serve the visitors to the region. It is, therefore, important to consider the impacts of the visitor population on the paratransit services. 2 Ibid, page 7-11. Page 51 a The 7Yumjt Expert. Inc. 1992 AVON / VAIL JOINT ADA PLAN CHAPTER FOUR Many persons with disabilities (both physical and cognitive) ski and one would expect a significant number of persons who are ADA paratransit eligible to visit the area. There is no methodology which can be applied to estimate the number of visitors who may be ADA paratransit eligible. Local experience will be the best guide in determining the impact of visitors on the paratransit system. At present, one typically finds that persons with disabilities who ski, either are of an independent nature and come prepared with their own vehicles,- have a great deal of family support, or are part of an organized program which arranges transportation for the participants. This may change in time as more people with disabilities become aware of the available transportation options. TRIP DEMAND ESTIMATES Once population estimates and projections are made, trip-making rates can be applied. Research completed for the San Francisco Area Regional Paratransit Plan in 1990, showed a reasonable range of trip making was between 1.2 and 4.4 trips per month per person. In Exhibit 23, rates of-1.2 (low), 2.8 (medium) and 4.4 (high) were applied to the estimated population to determine a range of demand for paratransit services in the valley. In 1992 it is estimated that demand will range from a low of 48 trips per month to a high of 174 trips per month. By the year 2000 this will increase to between 54 and 198 trips per month. It should be noted that when persons with disabilities begin using the paratransit service regularly for work or school trips, the number of trips may increase significantly. One of the most important purposes of the ADA is to ensure that persons with disabilities have the option of working through creating accessible workplaces, prohibiting discrimination and providing adequate transportation services. Over the next 20 years a significant increase in persons with disabilities who are able to, work and travel is anticipated. PARATRANSIT RIDERSHIP EXPERIENCE The Town of Vail Municipal Bus System began operation of paratransit service in May of 1991. They have now, one full year of actual ridership experience which can be used to gauge the accuracy of the projections. In the first year of operation, the Vail paratransit service carried 131 persons.. Approximately 80 of these passenger trips were carried in the Avon-Beaver Creek area (since Avon did not yet have its vehicle), leaving 51 trips- in the Town of Vail. The Town of Vail has 36% of the population base upon which the demand projections were based. If the 51 trips carried in Vail are considered to be 36% of the trips which might be carried in the area, the total number of trips which would be anticipated would be approximately 142 in one year. Page 52 0 The Transit Expert. Inc: 1992 AVON / VAIL JOINT ADA PLAN CHAPTER Foua It is important to note,, however, that the basis of many of the trips is the -visitor population, not the year-round residents. Vail generates more than 36% of the visitor days in the area, so if the number of trips for the area are determined based on visitor days, the total anticipated in one year would be closer to M. These demand estimations are simply estimations, with a purpose of identifying a range of anticipated ridership for paratransit services. The range will determine the number of vehicles which are necessary for the service and the projected number of service hours which must be budgeted. Based on the actual experience in Vail and the methodology developed by J.Hickling and Associates, it is estimated that within the five year period covered by this plan, paratransit ridership in the region will be in the range of 350 annual passenger trips. Only one vehicle will be required to carry this number of trips, and it will not be heavily used. If an average of two passengers are carried in one service hour (typical in Vail's experience), this will require between 150 and 290 annual service hours of operation. Because -each system has a responsibility to provide paratransit service, the geographic constraints between the two areas, and the need for a back-up vehicle, both systems have purchased a paratransit vehicle. This capacity, will be more than adequate to respond to the anticipated demand. Page 53 0 The Tmnslt Expert. Inc. 1992 AVON f VAIL JOINT ADA PLAN CHAPTER FOUR EXHIBIT 22 Year 2000 Projections for ADA Eligible Population Average Average Average Category Category Total Weight Category Category Est. Total Year Total 1 and 3 2 ADA Factor 1 and 3 2 ADA Pop Eligible Eligible Eligible Eligible Eligible Eligible 1990 10,086 152 101 252 0.15 22 15 37 1995 13,068 168 112 280 0.15 25 17 42 2000 13,748 181 120 301 0.15 27 18 45 EXHIBIT 23 DEMAND PROJECTIONS One-way Trips per Month - Assumes No Fixed Route Accessible Service ADA Eligible Population Catagory 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 Cat 1 &3 23 23 24 24 25 25 25 28 26 27 27 Cat 2 15 15 16 16 17 17 17 18 18 18 18 Total 38 38 40 40 41 42 43 44 44 45 45 Trip Rates Low T061091150Nmonth 1.2 1.2 1.2 1.2 1.2 12 1.2 12 1.2 Number of Trips Cat 1 &3 29 29 30 30 30 31 31 32 32 Cat. 2 19 19 20 - 20 21 21 22 '22 22 Total 48 48 49 50 51 52 53 54 54 MedLan Trips/pers0*10*1 28 2.8 2.8 2.8 2.8 2.8 2.8 2.8 2.8 Number of Tripe Cat. 1 &3 67 68 69 70 71 72 73 74 76 Cat 2 44 46 46 48 49 50 51 50 50 Total 111 113 115 118 120 122 124 124 128 High Trips/persorll Monfh 4.4 4.4 4.4 4.4 4L4 4.4 4.4 4.4 4.4 Number of Trips Cat 1 &3 105 106 108 110 112 114 115 117 119 Cat 2 70 71 73 75 77 - 78 80 79 79 Total 174 178 181 185 188 192 195 196 196 Page 54 . 0 The T mrtsft Expert. Inc. 1992 AVON/VA1L JOINT ADA PLAN CHAPTER FIVE CHAPTER FIVE EVALUATION OF EXISTING SERVICES In this section is a review of the service criteria by which service comparability for complementary paratransit is measured. Using the description of existing fixed route service in Chapter Three, the requirements for paratransit service under the ADA are defined. Each of the criteria is listed, followed by a description of how the paratransit service offered by each municipality will be operated in order to comply with the criteria. This chapter defines the paratransit service which will be operated in order to comply with the ADA. In Chapter Six is a description of the eligibility process and in Chapter Seven is a description of service policies, capital requirements and a five year operating and capital budget for ADA compliance. Chapter Seven also addresses ADA requirements for the fixed route service as this is integral to providing effective service for persons with disabilities and to fully complying with the ADA. Together these three chapters make up the plan to provide paratransit service. Most municipalities depend upon the activities of local residents to fuel the economy. Resort communities however, are specifically dependent upon outside visitors to assure their continued economic viability. Although the recommendations contained in this chapter were designed to assure that the area will meet the minimum standards required by the Act, it is likely that the actual services provided will depend directly upon the needs and demands of the visitor/tourist population. 1 - GEOGRAPHIC AREA OF SERVICE REGULATION • Paratransit service is based on providing service to origins and destinations within a corridor-of 3/4 of -a mile on either side of a fixed route. • Service shall be provided to any small areas in the core area not inside any of the corridors, but surrounded by them. • Corridors with widths from three fourths of a mile up to one and one half miles may be used outside the core service area. • An entity is not required to provide paratransit service in an area outside the boundaries of the jurisdiction in which it operates. • The entity shall take all practicable steps to provide paratransit service to any part of its service area. Prtge W ®The Transit Exert, Inc. AVON/VAIL JOINT ADA PLAN CHAPTER FIVE EVALUATION OF EXISTING FIXED ROUTE SERVICE AVON Service subject to providing complementary paratransit service includes the Beaver Creek/Vail' route, the Edwards/Vail route, the Avon/Beaver Creek Shuttle, and the Town of Avon Shuttle. Of these routes, only the Edwards/Vail route operates year-round. Service operated to Leadville is classified as commuter service and paratransit service is not required in the area served by this route. Service operated for Beaver Creek Resort does not fall under the rules for complementary paratransit as it is provided by a private entity rather than a public entity. The Beaver Creek/Vail route and the Edwards/Vail route are those which determines the geographic area of service as they have the most extensive coverage of the routes listed. Because-the valley's are narrow, the 3/4 mile band along the Beaver Creek/Vail route covers all of the Beaver Creek Resort, the Town of Avon, and most development along Highway 6. and Interstate 70 to Vail. When Edwards is served, the .band encompasses most development to Edwards and the Town of Edwards. VAIL The Town of Vail provides public transportation services within the municipal limits of Vail. A 3/4 mile band surrounding the fixed routes covers the Town of Vail. There are many hours when only the Intra-Village shuttle is operated. A 3/4 mile band around only this route does not encompass the entire town. PLAN FOR PARATRANSIT SERVICE AVON Paratransit service will be operated in Beaver Creek, Avon, and Edwards. Service will also be available to origins and destinations along a 3/4 mile band along Highway 6 and Interstate 70 between Edwards, Avon and Vail. Within the Town of Vail, Avon will only pick up and drop off passengers at the Chamonix North Frontage Bus Shelter and the Vail Transportation Center (VTC). VAIL The Town of Vail will provide service from origin to destination 3/4 mile outside our fixed route system within the boundaries of the Town of Vail. Any rider needing to go outside the Town of Vail into the Town of Avon will be transported to the Chamonix North Frontage Bus Shelter or the Vail Transportation Center for transferral to the Town of Avon Para-transit vehicle. Page 56 ®The TMnsit. Expert. Inc. AVONNAIL JOINT ADA PLAN CHAPTER FIVE 2 - RESPONSE TIME REGULATION • Paratransit service shall be scheduled and provided to any ADA paratransit eligible person within a one hour window of the requested time for service made the previous day. • Reservation services shall be available during normal business hours when the offices are not open before a service. day. (Weekends, holidays) • Pick-up times may be negotiated with the individuals, but an entity shall not require an ADA paratransit eligible person to schedule a trip to begin more than one hour before or after the individual's desired departure time. • The entity shall permit advance reservations to be made up to 14 days in advance of an ADA paratransit eligible individual's desired trip. EXISTING SERVICE AVON There are no standards set. VAIL The system currently recommends 24 hour advance reservations. There is no limit on, how far in advance trips may be scheduled. PLAN FOR PARATRANSIT SERVICE AVON and VAIL will adopt the following policies for service as part of the approval of this paratransit plan: Paratransit service will be provided for trips requested the day before service is needed. Where possible, service will be provided on the same day as requested. Reservations will be accepted up to fourteen days in advance. For visitors planning a trip to the area, reservations will be accepted for service when trip reservations are made. Reservations will be taken seven days per week for trips provided on the following day. During any periods that the systems may not operate "seven days per week, reservations will be taken by an answering machine. Page 57 077m Transit. Expert, Inc. AVONNAIL JOINT ADA PLAN CHAPTER FIVE 3 - FARES REGULATION • The fare for a trip charged to an ADA paratransit eligible' user of the complementary paratransit service shall not exceed twice the fare that would be charged to an individual paying full fare (i.e. without regard to discounts) for a trip of similar length, at a similar time of day, on the fixed route system. • A personal care attendant shall not be charged for complementary paratransit service. • The entity may charge a fare higher than otherwise permitted by this section to a social service agency or other organization for agency trips (i.e. trips guaranteed to the organization). EVALUATION OF EXISTING FIXED ROUTE SERVICE AVON No fares are charged for local services provided in Beaver Creek Resort and Avon. Fares are charged for regional service and vary based .on the length of the route. VAIL No fares are charged for bus service provided by the Town of Vail. PLAN FOR PARATRANSIT SERVICE AVON No fares will be. charged for local paratransit service in Avon and the Beaver Creek Resort The fares for paratransit service between Vail, Avon and Edwards will be the same fare as for the fixed route service. Personal care attendants will be allowed to ride for no charge. VAIL_ No fares will be charged for paratransit service provided by the Town of Vail. Aaye 58 077W Transit, Expert, inc. AVONNAIL JOINT ADA PLAN CHAPTER FIVE 4 - RESTRICTION BASED ON TRIP PURPOSE REGULATION The entity shall not impose restrictions or priorities based on trip purpose. The ADA contends that nobody asks why someone is getting on a fixed- route bus or rates the sign, ificance of their travel, therefore to have a comparable situation the service provider can't review paratransit service this way. EXISTING PARATRANSIT SERVICE Neither Avon nor Vail place, any restrictions or priorities on trip purpose. PLAN FOR PARATRANSIT SERVICE There will be no trip restrictions or priorities on trip purpose for paratransit services 5 - HOURS AND DAYS OF SERVICE REGULATION The complementary paratransit service shall be available. throughout the same hours and days as the fixed route service. EVALUATION OF EXISTING FIXED ROUTE SERVICE Both systems have hours and days of service which fluctuate based on seasonal demands. The exact days when seasons begin and -end vary from year to year, dependent on snowfall and when holidays fall in the week. The following hours are for routes for which paratransit service is required. AVON Winter Spring Summer VAIL Winter Spring Summer PLAN FOR PARATRANSIT SERVICE 5:15 AM - 1:00 AM 6:15 AM - 7:00 PM 6:15 AM - 7:00 PM 1 6:00 AM - 2:30 AM 7:00 AM - 10:30 PM 7:00 AM - 2:30 AM AVON- Paratransit service will be provided from 5:15 A.M. until 1:00 'A.M. in the winter and from 6:15 A.M. until 7:00 P.M. the rest of the year. VAIL Paratransit service will be, provided from 6:00 A.M. until 2:30 A.M. in the winter and from 7:00 A.M.'until 10:30 A.M. in the summer and 7:00 A.M. - 2:30 A.M. in the summer. Page 59 ®T'he rmnstL Expert. Inc. - AvoNNAIL JOINT ADA PLAN CHAPTER FIVE 6 - CAPACITY CONSTRAINTS REGULATION The entity shall not limit the availability of complementary service to ADA paratransit eligible individuals by: A. restricting the number of trips an individual will be provided; B. maintaining waiting lists for access to the service; or C. any operational pattern or practice that limits the availability of service to ADA paratransit eligible persons (i.e. substantial numbers of untimely pickups or trip denials) Section 37.133 Subscription services are limited to -no more than fifty percent (50°,4) of the number of trips available at a given time of day, unless there is excess non-subscription capacity. The entity may establish waiting lists or other capacity constraints and trip purpose restrictions or priorities for participation in the subscription service only. ExISTING PARATRANSIT SERVICE AVON While Avon has had a lift equipped vehicle available the past year, few calls were received for the vehicle. Overcrowding on the paratransit service is not anticipated to be a problem. VAIL Vail has operated paratransit service for one year and provided 131 trips in that period. There have been no instances of trips which cannot be served due to lack of capacity. PLAN FOR PARATRANSIT SERVICE Neither AVON nor VAIL will place any capacity constraints on the paratransit services which are provided. ft9e GThe Tmnst4 Expert. [ne- 60 AvoNNAIL JOINT ADA PLAN CHAPTER FIVE The above criteria identifies where Avon/Beaver Creek Transit and The Town of Vail Bus System comply with the ADA and where modifications are necessary. For the population with disabilities it is important to recognize that other factors affect mobility. Providing mobility to eligible visitors and persons with temporary disabilities who are unable to use the fixed route bus is an important aspect of the paratransit service in the area. OTHER FACTORS AFFECTING MOBILITY Eagle County is a mountainous area with heavy snowfall. When there is snow on the ground it is very difficult for some persons, particularly those using mobility aids to use the transit services. These individuals will be considered conditionally eligible for paratransit service even after accessible buses are obtained. CONCLUSION The fixed route bus service operated in Avon and Vail varies considerably from season to season. Changes are also made from year-to-year, as needed, to adjust to the changing demands of the visitorttourist population. Bus systems in most traditional communities are geared to the needs of the residents and are more stable than in resort communities. In resort communities such as these the bus systems are geared to the needs of the visitors to the area -and fluctuates depending on demand. In this chapter parameters have been defined for paratransit service based on current fixed route service levels and the ADA requirements. As fixed route service levels change, the parameters for paratransit service as required by the ADA may also change. It is likely that the actual demand for paratransit service, like that for fixed route service, will be determined primarily by the needs of the visitor population. Page 61 Whe Transit. F.Wert. Inc. AvoN / VAIL JOINT ADA PLAN CHAPTER SIX CHAPTER SIX ADA Paratransit ELIGIBILITY The Towns of Avon and Vail currently each have a wheelchair accessible vehicle to provide paratransit service to all qualified disabled persons who are unable to use the fixed route service. Persons with disabilities must be unable to use fixed route service in order to be eligible for paratransit service. The Towns of Avon and Vail will certify persons as eligible for paratransit service based on the ADA eligibility standards as described below. ELIGIBILITY STANDARDS The ADA eligibility standards for paratransit services are based on a persons functional ability to use fixed route bus service. Eligibility is classified into three categories. 1st ELIGIBILITY CATEGORY - PEOPLE WHO ARE UNABLE TO NAVIGATE THE SYSTEM BECAUSE OF THEIR DISABILITY. ANYONE WHO, WITHOUT THE ASSISTANCE OF AN ATTENDANT, CANNOT BOARD, RIDE OR DISEMBARK FROM ACCESSIBLE VEHICLES (including visual or cognitive impairments). 2nd ELIGIBILITY CATEGORY - PEOPLE WHO CAN USE AN ACCESSIBLE FIXED ROUTE SYSTEM, BUT CURRENTLY DO NOT HAVE AN ACCESSIBLE ROUTE TO USE TO GET TO THEIR DESTINATION. 3rd ELIGIBILITY CATEGORY - PEOPLE WHO HAVE SPECIFIC IMPAIRMENT RELATED CONDITIONS THAT PREVENT THEIR GETTING TO OR FROM A STOP. Exhibit 24 presents a guideline listing of functional impairments which would confer the category for eligibility for paratransit service along with what determining factors might be considered. According to these categorical definitions of eligibility, it is not a specific impairment which confers eligibility, but.rather a functional condition which prevents a person from using fixed route bus service. Using this table makes the determination of eligibility more systematic and standardized. Page 62 ®The Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SIX EXHIBIT 24 ELIGIBILITY BY FUNCTIONAL IMPAIRMENT/DISABILITY TIONAL IMPAIRMENT/DISABILITY EUGIBIUTY DETERMINING FACTORS ting in severe fatigue (HIV, therapy, dialysis) FF' Conditional 1,3)* ( - Distance to/from stop/station - Environmental (temperature/terrain) Severe lack of coordination/motor function(cerebral palsy, Linconditional brain/spinal/peripheral nerve trauma, neurological conditions) (1,3)* Moderate lack of coordination/motor function (cerebral palsy, brain/spinal/peripheral nerve trauma, neurological conditions) Conditional (2,3)* - Distance tolfrom stop/station - Availability of accessible fixed route service Profound or severe mental retardation Unconditional (1,3)* Mild or moderate mental retardation Conditional - Has person received travel training for trip requested? (1,3)* Psychiatric or physical disabilities causing disorientation (as distinct from behavioral) Unconditional (1,3)* Visual impairments (blindness, restricted vision) Conditional (1,3)* - Has person received travel training for trip requested? - Effective fixed route communication practices in place? (announcements,card systems,etc.7.) - Physical barriers in the environment Hearing Impairments and Communication Disabilities (disability related speech or reading impairments) Conditional (1)* - Effective fixed route communication practices in place? - (announcements, card systems, etc.?) Ambulatory Disability, Uses Mobility Aid Conditional (2,3)* • Distance to/from bus stop or rail station for trip requested - Environmental Conditions (terrain...) - Availability of accessible fixed route service _ Temperature Sensitivities Conditional (3)* - Distance to/from stoplstation - Waiting tine at stop/station - Temperature- Cardiac / Pulmonary Card0on Arthritis Conditional (3)* - Distance to/from stop/station - Environmental conditions (temperature, terrain) Aatidentisurgery which prevents auto use and access to Stop Conditional (3)* - Distance to/iroin stop/station - Is condition permanent or temporary? * Indicates category of efigibifity. (1)=Lhmable to board, ride or disembark from an accessible vehicle; (2)=Able to use accessible vehicle, but accessible vehicle is not available (3)=Unable due to impairment related condtions to get to stop/station. Source: Revised from draft ADA Guidebook by E. G. A G. Dynatrend. Page 63 Whe Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SIX Most eligibility determinations for the different functional disabilities are conditional. Relatively few disabilities would qualify an applicant in all cases. However, if someone meets the eligibility criteria for some trips but not others, that person is ADA eligible only for the former. Persons can be eligible on the basis of permanent or temporary disabilities. The Act assumes that any condition that meets the criteria of the definition, regardless of its duration, is a disability. It is the functional ability to use fixed route transit, rather than the precise diagnosis of classification for a disability, which is most relevant to the provision of transportation under the ADA. Functional inability to use fixed route transit arising from a combination of an impairment- related condition and environmental, barriers may form a basis for eligibility. An impairment-related condition does not confer eligibility if it simply makes use of fixed route transit less comfortable, or more difficult, than use of fixed route transit for persons who do not have the condition. (Objecting to using a bus stop and waiting for the bus, rather than scheduling a paratransit van to come to their home.) Unless the condition prevents the travel, the individual is not ADA paratransit eligible. It is recognized that the heavy, snowfall, the ice and the wind rows of snow which build up in the winter significantly affect the mobility of persons with disabilities. Some persons who are generally able to use an accessible fixed route bus will be unable to do so in the winter in these communities. These persons will be considered conditionally eligible for paratransit services even after accessible buses are obtained. Since the primary business of these areas is the accommodation the tourist population, the Avon/Beaver Creek Transit System and Town of Vail Municipal Bus System it is likely that these services will need to provide services to visitors. It is also likely with the service nature of these resort areas, a, higher level of service will be provided than mandated by the ADA in order to ensure that the travel needs of visitors will be met. For example, a broken leg would not necessarily qualify a person for ADA paratransit service. However, in a ski -resort, visitors are regularly injured and may request paratransit service. Presumptive eligibility for service may be granted in these cases. The following visitor policy is adopted as part of this paratransit plan, in accordance with § 37.127 of the ADA Transportation Regulations: The Avon/Beaver Creek Transit System and the Vail Municipal Bus System will provide reciprocal paratransit services to visitors who present documentation of ADA paratransit eligibility. In addition, visitors will be granted presumptive eligibility for 21 days or until an application is processed, whichever comes first. Page 64 W he Transit Expert. Im AVON / VAIL JoINT ADA PLAN CHAPTER SIX ELIGIBILITY PROCESS The Avon/Beaver Creek Transit System and Town of Vail Municipal Bus System will use the following process to register clients and issue documentation. Clients can be registered through either system and the processes will be compatible. The main goal of the eligibility process is to make a determination of whether an individual can use.the fixed route system in his or her own, particular circumstances. The specific steps which must be followed .in the eligibility process and the deadlines for response as identified in the regulations are included so that the delays of bureaucracy do not prolong the eligibility process. This process is illustrated in the flow chart (Exhibit 25)-. Information about the process, service guidelines, the application and any other materials which are distributed to applicants will be available in accessible formats. 1. RESPONSIBLE PERSON/PERSONS FOR ELIGIBILITY DETERMINATION The eligibility process does not actually begin until a, complete application has been received. A sample of the application is presented in Exhibit 26. For individuals who are unable to complete the form themselves it can be done by telephone, by a therapist, caseworker or family member.' The application will be- reviewed ' and a decision on eligibility will be made administratively by the Operations Manager in each system.. 'A decision will be made in writing within 21 days and a copy of the decision sent to the other system. Page 65 Me TmnsU Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SIX EXHIBIT 25 A.D.A. Eligibility Process Avon/Beaver Creek Transit Town of Vail Municipal Bus Service Initial Contact to Obtain Cert. Form Yes Unconditional Complete Application to Transit Offices Eligibility Determination in Writing by Operations Manager within 21 days of Completed Application. No Conditional) Appeal Cithin 80 days of den[ service Trip-by-Trip _ ecisio Provided Determination - over ule Recertification at Reasonable Intervals lecisioi Upheld Page 66 GThe Transit EVert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SIX EXHIBIT 26 SAMPLE APPLICATION - 401 TOWN Paratransit Service Client Registration The Towns of Avon and Vail provide door-to-door transportation service to persons with disabilities who are unable to use the fixed route bus service. Please complete the following registration form so we may serve you in your transportation needs. It is important to us that we understand your complete needs. Please complete this questionnaire In it's entirety. Name: Phone: Address: City: State: Zip Code: Birth Date: My disability affects my mobility and I use the following mobility, aides: Please describe the disability which limits your mobility. Will a companion / aid travel with you? Y/N Do you require any other special assistance? Do you ride the fbmd route service? Never Occasionally Frequently CONTACT PERSON Please give the name and telephone number of someone whom we may contact If the need arises. Name: Phone: (Form Page) Page 67 CThe Transit Expert. Inc. AVON / VAIN JOINT ADA PLAN CHAPTER 'SIX 3. RESPONS113LE PERSON/PERSONS FOR APPEAL PROCESS The ADA requires an appeals process for persons who have been denied ADA paratransit eligibility. For the Avon/Beaver Creek Transit. System, the Avon Municipal Services Director will hear any appeals on eligibility. For the Town of Vail, the Transportation and Parking Manager will hear any such appeals. All hearings will be accessible to persons with disabilities. The appeal process has a filing deadline of 60 days after the original denial determination has been made. The hearing process will provide an opportunity to hear testimony and evidence of the applicant in person (or by a representative) and arguments for the original denial. A decision regarding the appeals process will be made within 30 days or service will be provided to the individual until and unless a negative determination is rendered. 4. INTERVALS FOR RECERTIFICATION (general and temporary) Clients will be recertified every three years to determine whether an individual remains eligible, is still living and in the area, etc. Clients who are eligible for paratransit service based on a temporary condition may apply for recertification if needed when their temporary certification expires. Page 69 Whe Trimsit Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER SEVEN CHAPTER SEVEN OPERATIONS AND CAPITAL PLAN The paratransit services provided by Avon/Beaver Creek Transit and the Vail Municipal Bus System will comply with the requirements of the ADA, as described in Chapter Five. In order to provide this service, one paratransit vehicle will be operated by each entity. Although one vehicle can handle the estimated demand for the area, th e geographic distance does require that each town have their paratransit vehicles in operation. These vehicles will provide back-up for each other. In addition to providing paratransit service which meets the criteria for equivalent service, there are a variety of other service and capital requirements with which the transit systems must comply. Some of these requirements pertain to fixed route as well as paratransit services. This chapter contains five sections: o a description of operating policies as required by the ADA, as applicable o a discussion of vehicle accessibility requirements o a discussion of coordination o a five year capital and operating budget Paratransit service which complies with the ADA will be provided by November of 1992 by both Avon/Beaver Creek Transit System and the Town of Vail Municipal Bus System.. While adequate resources are now available to operate the service, minor items such as establishing the eligibility process which complies with the ADA will be carried out between July and November of 1992. Therefore, no listing of milestones towards compliance is included in this plan. The annual updates to this plan will provide information on the progress made towards "replacing the vehicles used for the fixed route service with accessible vehicles. Much of the replacement program depends on the availability of Federal Transit Administration funds and so implementation of the planned timetable cannot be assured. OPERATING POLICIES The ADA requires that specific operating policies and procedures be followed in public transit systems in order to ensure that equivalent transportation services are provided for persons with disabilities. In this section, those policies and procedures are reviewed for the towns of Avon and. Vail. These requirements are listed in Subpart G of the DOT regulations implementing the ADA.(49 CFR Title 37) and each-section is identified with the section number for easy reference. Page 70 OThe Transit Expert Inc. AVON / VAIL JaNT ADA PLAN CHAPTER SEVEN §37.161 Maintenance of Accessible Features - General The ADA requires that public entities maintain those features of facilities and vehicles which make them accessible to persons with disabilities. Only one vehicle in each of the towns fleet are lift4quipped. It is the policy of the towns of Avon and Vail to follow a thorough preventive maintenance program which covers both the vehicles and the facility and' to repair any breakdowns,, including those which provide accessibility, promptly. 137.163 Keeping Vehicle Lifts in Operative Condition This section requires that a system of regular and frequent maintenance checks of wheelchair lifts be established, that operators immediately report any failure of lift in operation, that vehicles with inoperable lifts be taken out of service, if no spare vehicles are available that a vehicle with a broken lift be used in service no more than five days, and that in any case where a vehicle with an inoperative lift is on a fixed route _and the headway for the next accessible vehicle exceeds 30 minutes, alternative transportation shall be provided to persons requiring a lift to access the service. The lifts are cycled daily before.the vehicle Is used for each system. Drivers report any failure promptly by a radio call to the dispatcher. In any case where the lift would not operate, either in the routine check before service or in service, the vehicle is taken out of service. The vehicles will serve as back up to one another. 37.165 Lift and Securement use This section requires that all common wheelchairs be transported; that a securement system be provided and used; that transportation may not be denied on the grounds that a wheelchair cannot be secured; that while an entity may recommend transfer of an individual to a seat, that transfers cannot be required; that personnel shall assist individuals with securement systems and lifts; and that standees be permitted to use the lift to enter a vehicle. The policy is to transport all types of common wheelchairs. In the event a wheelchair cannot be adequately secured, transfer of the individual to a seat Is requested; however If a passenger does not wish to transfer out of their wheelchair the passenger Is not required to do so. Drivers assist passengers boarding vehicles and securing their wheelchairs and seat belt, as necessary. Drivers provide assistance from curb-to-curb. They do not go into the home. Occasionally there are passengers in wheelchairs who need assistance in going up or down stairs. There is a one-step policy: the drivers will assist passengers up or down no more than one step. If more assistance is needed, passengers are asked to provide an aide. Standees are allowed on the lifts. Page 71 CMW ?transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN § 37.167 Other Service Requirements This section lists a variety of other service policies. For clarity, the pertinent policy for the towns of Avon and Vail are listed after each item. o Stops shall be announced at transfer points, other major intersections and destinations, and intervals along a route to permit individuals with visual impairments to be oriented to their location. In addition, any stop shall be announced on request. The fixed route drivers announce major transfer points and destinations and announce additional stops as requested. As the systems serve many passengers who are not familiar with the area, there is a high level of communication between drivers and passengers. All vehicles have public address systems and these are used frequently. o At transfer centers, persons with visual impairments shall be assisted in identifying the proper vehicle. When an individual is on board who needs assistance to transfer to another bus, the driver radios to the driver of the vehicle which the person is transferring to so the other driver will watch for the passenger and one or both drivers assist the passenger in finding the correct bus. o Service animals shall be permitted to travel with passengers. The systems Permit, service animals to ride on both fixed route and paratransit service vehicles. o The entity shall ensure that vehicle operators make use of accessibility related equipment. The primary accessibility related equipment on the fixed route vehicles are the public address systems and stop request lights, and these are used frequently. Drivers assigned to operate the paratransit vehicles are trained to do so and use the lifts as needed. o The entity shall not refuse to permit a passenger who uses a lift to disembark,from a vehicle at any designated stop, unless the lit cannot be deployed, the lift will be damaged if deployed or temporary conditions at the stop preclude the safe use of the stop by all passengers. Th is Is not applicable at this point since the fixed route buses are not accessible. Page 72 077te Transit Expert. trw. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN o The entity shall make available to individuals with disabilities adequate information concerning transportation services. Both systems will install text telephones for persons with hearing impairments. In Avon, a text telephone will need to be installed for the transit dispatcher and at the Beaver Creek stop with a telephone for calling for demand response service. In Vail, a text telephone will need to be installed for the transit dispatcher and at the Vail Transportation Center. Each system has brochures containing maps and schedules. Information from the system brochure will be read onto a cassette tape,;so it will be readily available to persons with vision Impairments. General system information will also be made available in braille, large print or computer disc so it will be available to persons with hearing impairments. o Individuals shall not be prohibited from traveling with a respirator or portable oxygen supply. The systems will allow persons to travel with respirators or portable oxygen supplies. o Adequate time needs to be allowed for individuals with disabilities to board and disembark. All doors are manually operated and operators do not close them until all passengers are out of the way. 37.173 Training The ADA requires that employees be trained to proficiency to treat persons with disabilities courteously and with respect and to recognize the major differences between persons with disabilities so appropriate assistance can be offered. The systems have an effective training program which includes passenger relations training. All employees will receive sensitivity training In the Fall of 1992 using the RTAP module. Sensitivity, training will be integrated Into the regular training program thereafter so all new employees will receive such training. Permanent employees receive training on how to use the wheelchair lift along with passenger assistance techniques. When fixed route buses with wheelchair lifts are received, all employees will receive this training. Although office, dispatch and maintenance staff receive different levels of training than drivers, all public contact employees receive passenger relations training. Dispatchers will be trained to identify and appropriately respond to persons with disabilities. This training will be integrated into the total training for the job. Page 73 oThe Tmnsit Expert. Inc. AVON f VAIL JOINT ADA PLAN CHAPTER SEVEN In addition to these operating policies, the ADA mandates that service be provided in the most integrated setting possible. In resort communities such as these, overcrowding on fixed route buses often occurs during peak winter hours... It is not unusual for 33 passenger buses to operate with 75 passengers on board. This may create difficulties if a passenger wishes to board with a wheelchair or other mobility aid. To address this issue, in both Avon and Vail, passengers in wheelchairs or passengers who have disabilities will board first at a.stop. An.empty vehicle with a lift or a lift-equipped vehicle with adequate capacity will be dispatched to the necessary stop immediately if there is not available capacity on the regularly scheduled bus. The Town of Vail is currently evaluating the overcrowding on the In-Town service through the TOP process. These needs of passengers with disabilities will be considered in any decisions made to address this problem. RECORD-KEEPING REQUIREMENTS Records will need to be kept to monitor the paratransit service to ensure that it complies with the ADA. This includes keeping the following information: o Client data base o Number of trips provided by the paratransit system o When the service is used, by time of day and month o Number of paratransit trips taken by visitors o Any service which cannot be provided within one hour of the requested time and if or when denials occur WENT.. REGISTRATION The ADA requires that persons who are "ADA Paratransit Eligible" be provided with next day paratransit transportation. Although cities may provide service to a broader group than required by law, at a minimum this group must be provided with service which is considered by the DOT to be comparable to the fixed route service. It is recommended that both towns register all paratransit clients to determine those that are ADA paratransit eligible. As part of this registration effort, the information listed in Exhibit 29 will be requested, entered into a computerized client file, and a registration number assigned. The same information could be recorded in a manual system, using a card catalog in a box or rotary system. Page 74 Me rmnslt Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN Avon/Beaver Creek Transit Client Registration Last Name, First Name Client Number Street Address Telephone Number City Birth date Eligibility: Elderly Aide:_ Disabled ADA Paratransit Eligible Conditions for ADA, Paratransit Eligibility Special Needs/Equipment Contact Person/Telephone Application Submitted _ Issued Expires When scheduling the trips taken each day, the client number should be noted. Each month the client numbers of every passenger should be entered into a database. This can -be sorted to determine the use of the system by ADA paratransit eligible and other clients, visitors and residents. Page 75 Whe Tmnsit.Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER SEVEN UNSERVED TRIPS - Dispatchers normally work with'clients to schedule trips around times when the vehicle is available. The ADA requires that paratransit service be provided to eligible persons within one hour of the requested time. While a passenger.may agree to a trip three hours later than requested because he or she has no other choice, a trip which is not served within one hour of the requested time needs to be documented and logged. Therefore, in addition to trips which are not served, dispatchers need to note any trips which are rescheduled due to unavailability of a vehicle within one hour of the requested time. It is key to note that the law only requires that this level of service be provided to persons who are ADA Paratransit Eligible. For the system's benefit, it'might be a good idea to record the information on trips which cannot be served within one hour of request by both those who are ADA Paratransit Eligible and all others that may use the system. It is important to establish a uniform convention for recording requests for multiple trips which are not served. If an individual requests service every weekday at 8 a.m. and 5 p.m., and the trip cannot be served, it should be noted as multiple trips denied. Since -trips can be reserved up to two weeks in advance, the number of trips that cannot be served in this example in the two week period should be noted as 20 trips denied. CAPITAL REQUIREMENTS The capital requirements of the paratransit services are fairly minimal. Each system has purchased an accessible vehicle for providing paratransit service. As the vehicles are new, it is not anticipated that they will need to be replaced during the period of this plan. However, the capital requirements of the fleets of standard transit coaches are much more extensive. None of the standard transit coaches are lift equipped. Replacement plans for each system: TOwN OF VAIL A fleet of 39 transit coaches are operated in fixed route service, and all must be replaced with accessible vehicles. Over the next five years, 20 will be replaced on the following schedule. While lift equipped buses are the standard, low floor buses may be appropriate on the Intra-Village Shuttle. These may accommodate larger passenger loads and more cost effective accessibility with a ramp than with a standard wheelchair lift. Page 76 Whe Tmnsit Expert. Inc. AVON / VAIL JoiNT ADA PLAN CHAPTER SEVEN Year No. Replaced % Accessibility 1992 3 - 1979 buses 8% 1993 5- 1981 buses 21% 1994 5- 1981 buses 36% 1 - 1982 bus 1995 5- 1981 buses 49% 1996 1 - 1981 bus 51% It is anticipated that accessible coaches will be placed on the in-town route first. At the end of a 5 year period 51 % of the fleet will be lift equipped. AVOWBEAVER CREEK TRANSIT The vehicle accessibility requirements for Avon/Beaver Creek Transit fall under two categories: the requirements for public entities are applied to the regional service and, the Town of Avon service; the requirements for private entities not primarily engaged 'in transportation are applied to services provided for Beaver Creek Resort under contract. Sixteen vehicles are allocated for the regional services. These are currently owned by Beaver Creek Resort but when replaced will be owned by the Town of Avon. These vehicles will need to be replaced with buses which are accessible. Ten vehicles are allocated to providing services within Beaver Creek. As this service is route deviation and therefore classed as demand response under the ADA transportation regulations, these vehicles will only need to be replaced with accessible vehicles if necessary to provide equivalent service. These vehicles are owned by Beaver Creek Resort and any replacement vehicles will also be owned by the Resort Five vehicles are allocated for services within Avon (including one paratransit vehicle) and are owned by Avon. These are used for fixed route service in the winter and demand response service the rest of the year. When replaced they will need to be accessible since they are used for fixed route service during part of the year. Page 77 ®The Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN Another ten vehicles provide services between the parking lots and Beaver Creek. These vehicles are owned by Beaver Creek Resort and are operated under contract by the Town of Avon. Within the Resort, these vehicles operate on a route deviation basis. Within the Town of Avon, they operate on fixed routes. As such, they have been considered to be fixed routes. If they continue to be operated in this manner, they will need to be replaced by accessible vehicles. If it is decided to change the structure of these routes to route deviation within the Town of Avon, then they will only need to be replaced with accessible buses until equivalent service is provided. In order to calculate the percentage of the fleet which is accessible, a base fleet of 21 coaches has been used. This includes all of the vehicles used to provide regional services, services within the Town of Avon, and services between Avon and Beaver Creek Resort. The one paratransit vehicle is accessible, representing 5% of the fleet. The following replacement schedule for Avon/Beaver Creek Transit is dependent on the approval of Federal Transit Administration funds for the replacement of the sixteen vehicles which are used for regional transit service. Year No. Replaced % Accessibility 1992 0 5% 1993 6 - 1980 buses 33% 1994 4 - 1980 buses 52% 1995 4 - 1980 buses 71% 1996 .2 - 1980 buses 81% These coaches will be assigned to each regional route to provide hourly accessible service when the first group of vehicles are received. Then, as more vehicles are received the remaining trips on the Beaver Creek - Vail and Edwards - Vail service will be made with accessible vehicles. In the summer season, 100% of the trips on the regional service will be accessible in 1994. The chart below identifies the accessibility by route for the winter season when more vehicles are required to operate the service. It is the opinion of The Transit Expert, Inc. that the requirements placed on the inter-area service within the Beaver Creek Resort by the ADA transportation regulations should be those.applying to transportation services operated by private firms not primarily engaged in transportation. This would mean that complementary paratransit service would not need to be provided and the vehicle accessibility regulations would be somewhat more lenient. A request for an FTA determination that Beaver Creek Resort services are under Ttie III rules for a private firm not primarily engaged in transportation should be filed. Page 78 ®The Transit Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN ACCESSIBLE TRIPS FOR REGIONAL SERVICES Winter Season Route 1994 1995' 1996 Beaver Creek - Vail 50% 75% 100% Edwards - Vail 67% 100% 100% Leadville 33% 67% 100% COORDINATION Coordination is an important part of providing effective transportation services to persons with disabilities. The towns of Avon and Vail are coordinating the provision of paratransit services, eligibility processes and documentation, and will provide back-up for each others paratransit vehicles in the event of a breakdown. As Avon holds the PUC permits to operate in the County and Interstate 70, Avon/Beaver Creek Transit will be responsible for all trips outside of the town limits of Vail. Within Vail they will pick up and drop off passengers requiring regional service at either the Vail Transportation Center or at the transfer point at Safeway shopping center. Vail will be responsible for all other service within its town limits. FIVE-YEAR OPERATING AND CAPITAL BUDGET Five-year operating budgets have been prepared for the paratransit services operated by each system. As each system already has a paratransit vehicle and no additional purchases are anticipated, no capital dollars have been budgeted. For the Vail Municipal Bus System, the operating budget reflects a continuation of existing service levels for the paratransit services. In the Avon/Beaver Creek System where paratransit service has not been actively marketed, additional service hours have been budgeted based on the demand estimation and the experience which Vail has had with their paratransit service. The budgets are based on the projected 1992 expenses with a 4% annual increase for inflation. For both systems, a slight increase in ridership has been projected over the five year period of the plan. As more people become aware of the services and as more persons with disabilities know they can travel to areas such as Beaver Creek and Vail and be assured of transportation, it is likely the use of the service will increase. - Page 79 Whe Tmnstt Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER SEVEN EXHIBIT 30 AVON-BEAVER CREEK TRANSIT P A R A T R A N S I T S E R V I C E - 1992 1993 1994 1995 1996 Projected Ridership 100 150 175 200 225 Service Hours 33 50 58 67 75 Operating Cost $1,280 $1,997 $2,423 $2,880 $3,370 Capital Cost $700 -0- -0- -0- -0- VAIL MUNICIPAL BUS SYSTEM P A R A T R A N S I T S E•R V I C E *YAAl MWN1992 1993 1994 1995 1996 Projected Ridership 250 275 300 325 350 Service Hours 83 92 100 108 117 Opel cost $3,200 $3,660 $4,154 $4,680 $5,242 Capital Cost $700 -0- -0- -0- -0- Page 80 Whe Tmnsit'Expert. Inc. AVON / VAIL JOINT ADA PLAN CHAPTER EIGHT CHAPTER EIGHT PUBLIC PARTICIPATION PROCESS Public participation in the development of the Paratransit Plan was solicited through the through notices for meetings on the plans development and through a public hearing. An Outreach Meeting was held on February 11, 1992. A copy of the meeting notice is attached. At the outreach meeting there were no participants. The Paratransit Plan was completed, and a draft final report was available for comment at the June 11; 1992 public hearing. Notices advertising the public hearing were posted on the buses and in public places, the hearing was advertised in the legal notices section of the newspaper and a public service announcement was made on local radio stations. Copies of the Notice of Public Hearing, legal notice and public service announcement are attached. There were no requests for the Paratransit Plan and no participants at the public hearing. ONGOING REQUIREMENT FOR PUBLIC PARTICIPATION The, ADA. requires that this Paratransit Plan be updated annually and that a mechanism be established to ensure that persons with disabilities are involved in the evaluation and modification of transportation services targeted towards the disabled. The Town's of Avon and Vail will jointly prepare the annual update to this plan. As with the original plan public participation will be solicited, and outreach efforts will be aimed at involving persons with disabilities in the preparation of the plan. A joint public hearing will be held on the annual updates and the plan will be adopted by. each-Town Council. Page 81 ®The T mnsit Expert. Inc. APPENDIX Page 82 AVON / VAIL JOINT ADA PLAN CHAPTER EIGHT EXISTING PARATRANSIT SERVICE SURVEY This is to certify that the Towns, of Avon And, Vail have conducted a survey of existing paratransit - services as required by 49 CFR 37.137 (a). Signatures of authorized officials: TOWN OF VAIL, COLORADO by Date TOWN OF AVON, COLORADO by Date CITY OF LEADVILLE, COLORADO by Date Page 83 ame rmwit Expert. Inc. RESOLUTION AUTHORIZING THE PLAN This is to certify that the Town Councils for the Town's of Avon and Vail, and the City of Leadville, Colorado have approved .and adopted the ADA Paratransit Plan which is attached. Signatures of authorized officials: TOWN OF VAIL, COLORADO by - Date TOWN OF AVON, COLORADO by Date CITY OF LEADVILLE, COLORADO by Date C.8 - Joint Plan Csrtiflcation I C This Is to certify that (name of 0ubl1c entity covered by Joint 01801 Is committed to providing ADA paratransit service as part of this coordinated plan in conformance with the requirements of 49 CFR part 37 subpart F, signature ROBERT J. ZAITZ name of authorized official Mayor, City of Leadville title 1/17/92 n date &C, ~C'r..v e ~JEe~ C.6 - Joint Plan Certification II This is to certify that (name of public entity covered by ioint plan) will, In accordance with 49 CFR 37.141, maintain current levels of paratransit service until the coordinated plan goes into effect signature ROBERT J. Z?►ITZ name of authorized official ~Mayor_ City of Leadville title 1/17/9.2 _ date r. This Is to certify that - Th_Tovn of vaii committed to providing AOA paratranslt service as part of this ordinated plan In conformance with the requirements of 49 CFR part 37 sub F. signature Rondall V. Phillips name of authorized official Town Manager title 1/24/92 date C06 • Joint Plan Certification II This Is to certify that The Torn of_ Vail.-: Wilt, IA accordance with 49 CFR 37.141, maintain current levels of paratransR service until the coordinated plan goes Into effect. signature Rondall V. Phillips name of authorized official Town Manager title 1/24/92 date C-3 • Joint Plan CertlAeatlon 1 C This Is to Certify that n m t • public entity _ covered nt 1 n Is committed to providing ADA paratransit service as part of this coordinated plan in conformance with the requirements of 49 CFR part 37 subpart F. signature LARRY BROOKS name of authorized official DIRECTOR OF MUNICIPAL SERVICES tithe JANUARY 23, 1992 date C.6 • Joint Plan Certification 11 C This is to certify that (name of public entity covered by ioint plan) will, in accordance with 49 CFR 37.141, maintain current levels of paratransit service until the coordinated 'plan goes into effect. i --signature LARRY BROOKS name of authorized official DIRECTOR OF MUNICIPAL SERVICES title JANUARY 23, 1992 date C.$ o Joint Plan Certification 1 This Is to certify that n m it covered faint plan) Is committed to providing AIDA paratranslt service as part of this coordinated plan In conformance with the requirements of 49 CFA part 37 subpart F. signature name of authorized official title date CA a Joint Plan Certification If This is to certify that iname _-of public entity covered by ioint plant will, 'in accordance with 49 CFR 37.141, maintain current levels of paratransit service until the coordinated plan goes into efrecL signature name of authorized official title date - A~~DA Paratransmit Plan BUS SERVICE FOR PERSONS WITH DISABILITIES Avon Municipal . Building 400 Benchmark Road 6:00 P.M. June 11, 1992 The Town of Avon, the Town of Vail and the City of Leadville will hold a Public Hearing to discuss issues related to the provision of public transit for persons with disabilities. This hearing' will discuss comments and concerns from the public relative to the Paratransit Implementation Plan which is being prepared for this area as a requirement of the Americans with Disabilities Act. The Public Hearing will be held at the Avon Municipal Building on June 11, 1992 beginning at 6:00 P.M: Copies of the report are available at the Town of Avon, Town of Vail, and the City of Leadville, or call 949-4280 for further information. The report can be made available in an accessible format upon request. I nterpretation for the hearing impaired will be available upon request. Please notify the Town of Avon/Beaver Creek Transit offices if either of these resources are needed. Thank you. PUELIC 'SERVICE ANNOUNCEMENT (Regarding the Town ofAvon, Vail and Leadviile's implementation of the Americans with Disabilities Act in regard to public transportation) We want your help to improve service to disabled citizens. A public hearing will be held to discuss issues related to transportation service to the handicapped community. The hearing will address comments and concerns from the public. relative to the ADA Paratransit Implementation Plan. The Plan is being prepared for the area as* a requirement of the Americans with Disabilities Act. The public hearing will be"on. June 11 at 6:00 P.M. in the Avon Town Hall. Copies of the report will be available at the Avon/ Beaver Creek Transit offices, as well Town of Vail and City of Leadville offices, or call 949-4280 for more information. (please announce the following up until May 29 deadline) If interpretation for the hearing impaired or an accessible format of the report is necessary please contact the Avon/Beaver.Creek Transit offices no later than May 29. The number to call for more information is 949-4280. Thank you. TO 9N, OF VAILY 7 5 Soutb Frontage Road Department of Public Works/Transportation Vail, Colorado 81657 303-479-21581FAX 303-479-2166 February 13, 1992 Mrs. Suzanne O'Neill P.O. Box 637 Elizabeth, CO 80107 Dear Suzanne, This letter is to inform you of the outcome of the ADA Public Meeting sponsored by the Town of Vail and the Town of Avon. The meeting was held on Tuesday, February 11, 1992, at 6:30P.M. in the Town of Vail Council Chambers. Unfortunately, we had no public attendance at the meeting, after advertising with flyers and in the local newspaper. The'Town of Vail was represented-by Ken Hughey (Interim Director Public Works/Transportation), Mike Rose (Transportation/Parking Manage:), and Jody Doster (Bus Operations Coordinator) . the Town of Avon was represented by Larry Brooks (Public Works Director) and Greg Tracy (Operations Manager Beaver Creek Transit). Enclosed is a copy of the distributed flyer, newsletter and newspaper article publicizing the ADA meeting. I would also appreciate obtaining from you, if available, a copy of the Surface TransportationAct of 1991. If you have any questions, or desire additional information, please contact me directly at 479-2174. Sincerely, 4X<Dd=\ Jody Doster Town of Vail Bus Operations Coordinator JD/slh ARE YOU IN NEED OF SPECIAL TRANSPORTATION/PARATRANSIT SERVICES? Then... You Should Attend the Upcoming Americans with Disabilities/ Paratrangit Meeting Tuesday - February 11, 1992 Town of Vail Municipal Building 6:30 PM One goal of .the ,Americans with Disabilities Act is to assure paratransit eligibility tersons unable to independently board, ride, or disembark from an acsible vehicle. The Act seeks to assist persons who have an impairment-related condition which prevents them from getting to or from a destination. The Act.calls for next day transportation' service for handicapped individuals and provides that all newly purchased vehicles be equipped with proper paratransit equipment. For more information regarding the ADA or the upcoming public meeting, please contact Mike Rose or Jody Doster at 479-2158. J i 1 i TOWN CONTACT Mike Rose 479-2158 FOR IMMEDIATE RELEASE Jody Doster 479-2158 January 30, 1992 PUBLIC MEETING TO BE HELD REGARDING 1990 AMERICANS WITH DISABILITIES ACT The Town of Vail and Town of Avon are holding a public meeting to address recently mandated transit services for disabled individuals. The meeting will be held on Tuesday, February 11 in the Vail Town Council Chambers at 6:30 PM. At this meeting, the Towns hope to receive comment regarding a proposed paratransit plan and individuals in need of paratransit services are encouraged to attend. "The 1990 Americans with Disabilities Act (ADA) provides a broad range of new mandates to assist physically challenged people," Acting Public Works Director Ken Hughey said. "By law, we will be providing free transportation to all disabled individuals throughout the community. We would like input regarding our proposed paratransit plan from the individuals who will be benefitting from the service." According to regulations, the upcoming residents the opportunity to learn more meeting will specifically address Title II public meeting must be held, providing about the recently enacted ADA. The of the law. See attached. One goal of the Americans with Disabilities Act is to assure paratransit,eligibility to persons unable to independently hoard, ride, or disembark from an accessible vehicle. The Act also seeks to assist persons who have an impairment-related condition which prevents them from getting to or from a destination. The Act calls for next day transportation service for handicapped individuals and provides that all newly purchased vehicles be equiped with proper paratransit equipment. For more information regarding the ADA or the upcoming public meeting, please contact Uke Rose or Jody Doster at 479-2 158. 'IV .11*1 SO L I H I ROVI A, RO M % 111 ( of URM)o ?41t); It LEPHONL 903.479.2100 ADA PARATRANSTT HANDBOOK 1 The Americans with Disabilities Act of 1990 and Related Regulations Section 1. An Overview of the Law The Americans with Disabilities Act of 1990 (the ADA) is the culmination of almost 20 years of debate on the issue of disability rights. It provides a comprehensive framework and approach for ending discrimination against persons with disabilities. The stated national goals of the ADA are identified in its preamble and include assuring that persons with disabilities have equality of opportunity, a chance to fully participate in society, are able to live independently, and can be economically self-sufficient. The ADA has five sections, or Titles. The first four set out specific standards for nondiscrimination and equal opportunity in four key ares. Title V includes several administrative and miscellaneous provisions. TStles I through IV are summarized below. ?7tle L Tale I addresses employment. Discrimination against qualified individuals with disabilities is prohibited in all aspects of employment including hiring, advancement„ discharge, employee compensation, and job training. Reasonable accommodation for qualified applicants or employees also is required unless it imposes an undue hardship on the operation of the business. Reasonable accommodations include making the job site accessible; providing employees with interpreters, readers, or communications equipment such as a telecommunications display device (TDDk partial restructuring of non-essential elements of the job; modifying work schedules; or other changes that allow the person to fulfill the essential functions of the job. Employers with 25 or more employees must comply with this section of the law by July 26, 1992. Employers with 15 to 24 ;employees have an extra two years, or until July 26, 1994, to meet these requirements. Mle II. Title A addresses public services. Discrimination against persons (with disabilities is prohibited in all services, programs, or activities provided by public entities. It is important to note that this section also covers services provided by private entities under contract to public entities. A contract provider 'stands in the shoes of the granting agency. Public entities still are responsible for making sure that these services meet the requirements 'of the ADA even if they do not provide their directly. A substantial part of Title II addresses transportation provided by public entities. In general, the law prohibits public entities from denying individuals with disabilities the opportunity to use public transportation services, if the individuals are capable of using the system. It also prohibits public entities from providing services which discriminate against persons with disabilities. Specific actions which must be taken by public transit agencies, commuter rail authorities, and AMTRAK to avoid discrimination are delineated. For example, the law requires that: • all newly purchased or leased vehicles used in fixed route service must be accessible. 1-1 ADA PARATRANsrr HANDBOOK • public entities which provide fixed route public transportation service also must offer comparable paratransit service to individuals with disabilities who are unable to use the fixed route system. • new or used vehicles purchased or leased for use in general public demand responsive service must be accessible unless it can be shown that equivalent service is provided to persons with disabilities. • vehicles which are remanufactured (defined to include structural changes) to extend their useful life beyond a given number of years (5 years for buses, 10 years for commuter and intercity rail cars) must include accessibility features. • new facilities must be accessible. • alterations to transit facilities must include features to make them accessible. Alterations covered by the law include changes that affect or could affect the usability of the facility. Not cov gyred are normal maintenance, painting, or changes to the electrical, mechanical, or plumbing systems. • key stations in rail systems must be made accessible by July 26, 1993. • One car per train in rapid rail and light rail systems must be accessible by July 26, 1995. A chart of these requirements is provided as Table 1.1. , 71tle M. A significant difference between the ADA and past disability laws is that specific requirements for non-discrimination are extended to the private sector. Title III of the ADA addresses public accommodations and services operated by private entities. This section of the law provides for the full and equal enjoyment of the goods, services, facilities, privileges, and advantages of any privately owned `place of public accommodation" by persons with disabilities. It is this section of the law that provides for access to hotels, restaurants, theaters, stores, professional offices, schools, museums, terminals, de- pots, or other stations used for public transportation, and a number of other privately owned places used by the general public. Barriers that can be eliminated without much difficulty or expense must'be removed by January 26, 1992. Alterations to existing facilities must provide for access. New facilities constructed for first occupancy after January 26, 1993 also must include accessibility features. In addition to requiring access to facilities, this section prohibits discrimination by private entities in the provision of services; the setting of policies; or other advantages, privileges and accommodations provided' to the public. This Title also includes requirements for the provision of public transportation by private entities. The law distinguishes between companies providing transportation as a primary business and companies, such as hotels or convention centers, which-offer transportation as a secondary service. Companies offering transportation as a secondary service must purchase or lease vehicles which are accessible if these vehicles are to be used in fixed route service and seat more than 16 passengers (including the driver). If a fixed route service is offered using smaller vehicles, these vehicles also must be accessible unless it can be shown that equivalent service is provided to persons with disabilities. Companies providing transportation as a primary service must purchase or lease new vehicles (except automobiles or over-the-road coaches) that are accessible if the vehicles are to be used in fixed route service and seat eight or more passengers (including the driver). If smaller vehicles 1-2 ~r ADA PARATRANSIT HANDBOOK rl ri Ei c~ a 0 aer Q a m m y c*l E 19 rA -C E y m p . w 4. p ~ E S > m O > m y m v w ~A 0 3 Em W. aC,ao v ay :=m CL .2.3 ~ E 00 C w c 0.0 .0 C m y^ a0 C c a ,m cc O 0 O 3S d y m 0 ` - S' ;l r .e o $ , m C E a 41 E s .C y E w 1• b y O C $ m E ea O CL E 8 tj . 00 .c C4 C .10 "1 wv Ch e cc C. oE~ 41 dmm 16. v o L, a o 'A 3 -2s a O o ~ °+-o -09 0,- x o y c ~ tE C Y ~ g. . , a y 15 - , E C 10. ,c7 .my. w ~i 'E y as m m ep O .i7 ' 9 as c ~ a m 3 ON E~ ° E~ ~-oV- ~ > A aTc = ~m~•v e y ~ E -a 3 mss w m E E s C E.e~ °E p, v z 3 3 d y i ..S ~ o > . ' m = w~ ; m ay;m ~y ERc ,.o P m~ae a~: 7 7 v~.~ E m~ O m J .tea y y .fir O d d S 4 N aaa~ E o ~ccE.~ pai.= E,. $ E ao - C ;cU m E E E~ m'p$ N -p y m m° ae ~ O E e >4 S E06 -5 >C 'e E , o I T w., O E'er 7 m 7 m e m O a d V ai, 4 7 c y 'fl m m~ O O c t O t0 C ~ m ~ % y mm Cp C y O^' m m. m ` yr' GL a. G a0 N1 pp C c m c al E S ee ' " * m i 0 v = .Q S~ D^ m 8 $C b. 1~ o a 02 ,a. C;, Ir-,atC 8 aDy>.c'y 41 o-e►. it ~y , yem 4r ......eo v ' ® Y 41 .00 9 p E a .a: y N - eVpl Cyy m ^ I ^f y V i„ai N f~.1 ~ ty. n Ic m ~ ~ o m ab ~ E $ $ y ao E ~ ~ ~ rl 14 rte. ~ ~ g1 ~ m ~ ` fo 'v m , yy r*py•°-' e•~ EoE~i~yCA - p c m 4 in m ~ C m ' m y C w a O a0 c . b - m M m y 0 y m a0 0 .fit c c O ~ ^ a0 0 .r 41 iyi L m r, ° E OR m3 E , ° aE g$ c~ c ,e ~ o c 06 'a0Cmam,o'Qy aEoaa ICU r} u ~y p- m O i vmi~ y C ady mN 4~S m y E m ao p C ad v c E ae y w 41 . m y w k y y v o v. an w - c - ~ p m a e ~ e0 ~ a. 'd 'Co a~ a w _ 1 0 E ' .L E 1-3 Vail, Avon .combine forces to match new disablities act bus requirements By &oniW3dor Eke* sftwd. Vail and kvon officials at hoping a plan to cooperate on bus scrvic-. will help them o:)mply with law requiring equal-access for the disabled. The two towns will offer pan- transit services hand-in-hand, and will submit a more detailed plan io the Colora& Department of Transportation and the Federal Trtnsit Authority together. That plan will show how both towns plan to increase service to people with disabilities. The Town of Vail hss 3choduled a meeting to discuss the new act Feb. t 1 at the Vail Municipal B jild ing. Anyone who will be using the pars-transit system is invited to at- tend. Tie Americans with Dlsabilides Act went tato affect Jan. 26. Thu: 1:IW, signed by Prr,,'dent Bush in 19%, requires all public transports ti(M systems to provit C service to the disabled at the same level as that of the grneaal public. Mote specifically, the law requites all newly purchased or leased vehicles to be accessible to the Handicapped and transit ag-me es to provide c- dual pare-transit services to all fixed-routes. . Mete [lase„ Zhmpatetim Manager for the 4bwn of Vail. said the new law will force both Vail and Avon transportation services to devote more attention to the dis- abled. Vail tyrerates a free bus sys- tem of five routes from Fast Vail to Went Vail, as well as an in-town dhtntle. Avon operates seven mutes between Vail, Avon, Beaver Clerk. Edwards and Leadville. Avon does charge for its service. Rose said bout Vail and Avon own one pare-transit van each. The two towns have agreed to Sack each other up if either suddenly flFlV~io4liYt46i~lt!f.4f~FPlt4aeZi~2:' y.~: Disabilities act From page 1 Roe* mole thorn one van. 'It's a better opportenity for b%- ter mvenage," Rose said. "It gtvu;s us bath a be*-vp. but it alabdes us to lobe Sma me from WO to Wd- nNW4 if tdey Mel to ga we aaa ac- countmdaia thorn a little awn w Smooft- Lan BM01M} Pumic dhmar at the Town of Avon; sa4 slug do vmrs bene is both t+own& OWS htttd to have aetvim an the tom, if yen duly ban one rmr." he Sd& "!f You here tosavice the van or its b sy, what do you dor Rosa said the RL 11 meding f! ft secand step M die Phm The_ town will use muchof the inkn a- bunt gained from tlhet macdas to ' Put UWdW ft tqpwL Maim said thus two will hire a c oats-Ultalit to Wrfte ]re report. . i much boo compaCRID& ad the tepoR has to be too etstcnstvc ' 6or ate entity to write the npott," *006 SdL N 10 m V 00 ~ ~ a ~ >E g h C g F s m Ir m I7 N ~ a s mo e ? m 10 y a m a ~ ~ O m S e 6 d r c m m m C fN o e 20 N W 3 as v o~ to E~ wd it ti cf) 1 a _ _ A N N N N 9 A R A 1 R m a '~Z & 1 J G~ in I 1 0 a E 5 C a s . W ~ h c Q .E C ¢ e E E ci d aIRIR > a, w N E E W a 0 0 1~ C'f i : t .R t a CC = ~c J ~I N W t~A W Q ti N A $ E Z 10 v O e c Q Cd CL 4 m ca ' c 1` f. s > E 0 LL E . d~ m~ n Q a 'J p ~~yy ~y g~ t~yy @ ter. .~-.ry SY SY SY~ "1~~~. 5!P.1 ~2 Sl Si N N~ E a C ^ B West Vail 6:00 am.-2:15 am. WEST VAIL GREEN SOUTH) PEAK HOURS = 6'~ ;M'~ AND x10P-72DP M MMAK wm"AM ► ERvALS lWA tt>DA 17l1DP Iuo; -1~P am am EVE HOUIRSSG difamp asop am; eP 1Qe0P im 02A ZMA tWA Vhil Transportation Ctr (MQ :10 30 50 50 30 :10 :10 50 30 Z Concert Nap Pleca :13 33 53 53 33 :13 :13 53 33 Cascade Crossing; :16 36 58 56 36 :16 :16 56 36 O Cascade M :18 36 :58 SB 38 :18 :18 56 38 F Maladhom 21 :41 X11 :01 :41 21 21 51 :41 ptallmlon 23 :43 :06 33 :43 23 23 33 :43 O Lftserpm 26 :46 :06 M :46 26 26 All .46 Intenlourdein 28 :49 M a19 :49 29 29 M :49 0 Meadow Creek 31 51 :11 :11 S1 31 31 :11 51 Z 0 23 53 :13 :13 53 33 33 :13 53 O CascadeVl 37 57 :17 :17 57 37 37 :17 57 m Correct Hall PIED :40 :00 20 20 50 :40 :40 20 90 %W Twapdrornon Ctr. MtQ :44 54 24 24 :04 :44 :44 24 54 O Z m~ F O G Z O In Z WEST VAIL RED MOM" PEAK HOURS 1e4YDAnadrllaI" aWA-10:0A AM 21SP-t.13P NOWMAK HOURS seaddurerdranana 11:15A-21SP EVENING HOURS 8540 FEe11EWALS T.1SP-r1SA %W Traraportagon Ctr. :00 :15 30 :45 :15 .45 :15 :45 Sandstone School 52 :17 32 :47 :17 A7 :17 :47 Tmd)w Wells, 55 :20 35 50 2a 50 20 50 POST OFFICE A7 22 37 52 22 52 22 52 VMeat Vall mom 09 24 39 :54 2e 54 24 54 AL Frontage 12 27 A2 37 27 57 27 57 pao lm :15 30 AS :00 30 d10 30 50 Vl OnSchone :16 31 A8 :Ol 31 9t 31 51 & ft. Creek :17 32 :47 d2 32 :02 32 .02 Timber 21 36 51 :W 36 06 36 IN Sendso m School 23 38 :Z53 :OS 30 110 36 All kWITiransportation ggnn_ 28 Al 56 :11 At :11 At :11 I West Vail (Link) WEST VAIL PINK NORTH Side to SOUTH (O}~-70) NORTH-WUTH uNK=mcE HOURS IOWA -2=P &WP-ll:ODP WEST VAIL PINK to NOORRTHH Side (of ~-7M SOUTH-NORTH LMKSERVWE HOURS losoAM v eS0P-11A0P Red Sandal" Sdmol :Do Concert Hall Plaza 30 Tenter Fidw A3 cascade Crossing 32 POST OFFICE :04 Caerada 34 West Val Mall d18 Metlemorn 36 pays Inn 58 PWnIl9all 38 Vai Das Sdrorre 01) :40 Bnasaro creek :10 krmmnDlntakl :42 VYed Val Map 11 Meadow Creek A4 Chwwnix / N. Frwmw :13 Undness :46 Ufmarpm :15 Chmroru I N. Froream :49 Intermountain :17 pays Inn :51 Meadow Creak :18 Val Des Sdons 52 LUXWWM 20 Buffalo Creak 53 Mmtamom 23 POST OFFICE 55 Ptarmigan 25 Tkrbw RkIp 57 Cascade yaws 28 Red Sandstone School 59 Conger! Hen Baca 30 BUS STOPS ONLY AT DESIGNATED BUS STOPS! 1991-1992 :iffde 12J21/91) 4VA& TOWN %WNMR BUS SCHEDULE East Vail • West Vail * Sandstone Use The Free Busd Avoid parking tom, traffic oor>gestion, and high costs by riding with us everyday. For more irdomlation, caA: 479-2172 MU VAIL E33 "nS 1"INUTE INTRAS R 6 B00 A=7:15P East Vail . - 2/ Vail am M. SM :W :15 :45 Transp&uom - - &W am. BUS STOPS ONLY AT DESIGNATED BUS STOPS! EasrvAlLi • GOLF COUIISE 30-MINUTE IMALS 0N P-2:00A BLUE 73 7 Z 7 a S andstone 0 a.m. - 2.10 a.m. SM.DSTONE PURPLE 2"INUTE INTERVALS 6:10A-Lt0A T Ctc :10 :30 so Red Sandstone School :13 :33 53 Red Sandstone Road _ :15 :35 :55 Val MOW/Red Sandstone :17 :37 S7 Sandstone Creek Club :19 :39 S9 Sunda Resort - 20 :40 :00 Vail Run :21 :41 01 Red Sandstone Si:h d 23 . :43 :3 T n Ctr. 27 :47 :07 BUS STOPS ONLY AT DESIGNATED BUS STOPS! 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