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05-16-2007 CIVICPLUS LICENSE AND SERVICE AGREEMENTDate Initiated. May 2, 2007 CivicPlus License and Service Agreement for Town of Avon, CO Organization: Town of Avon Web Address: www.avon.org/ Contact Name: Scott Wright E-mail Address: swright@avon.org Street Address: P.O. Box 975 Address 2: 400 Benchmark Rd City Avon State: CO Zip Code: 81620-0975 Phone: (970) 748-4055 Ext: Fax: 970-949-4022 Billing Contact: Judy Popeck Billing Address (if different) Billing Phone (970)748-4003 Fax: Information required on invoices, e.g. P.O. # or Job Tax ID Sales Tax Exempt Payment Terms: Annual Acct. Rep. Ashley Clayton Terms and Conditions: 1. Annual invoicing for this contract will take place 60 days after the contract is signed or an annual anniversary invoicing date may be established by the client. 2. Annual fees for CivicPIus services are invoiced prior to the year of service and are due by the first of the following month. 3. Either party may terminate the agreement at the end of the contract term by providing the other party with 60 days prior notice. 4. In the event that neither party gives such notice prior to the end of the initial or any subsequent term, this agreement will automatically be renewed for an additional contract term. 5. In the event of early termination of this agreement by the client, full payment of the remainder of the contract is required within 15 days of termination. 6. Annual rates will automatically increase by 3%. In the event of a rate increase that exceeds 3°/q CivicPlus will notify the client at least 6 months in advance of the annual renewal. 7. Upon completion of development, the Setup and Development Fees will be invoiced. 8. Modifications to the original "go-live" date by the client may result in additional fees if additional fees are incurred by CivicPlus for changing travel arrangements. 9. Payment is due on the date annotated on the invoice for that term's service. Service will be discontinued if payment is not made within 20 days after the due date. Payments received will be applied first to finance charges, then to the oldest outstanding invoice. 10. If the account exceeds 60 days past due, the web service will be removed and the data will be erased. 11. CivicPlus will support designated support contacts for the client. Support will include providing technical support and application support of the CivicPlus system. Following initial setup, additional page design, graphic design, word processing training, and custom programming may be contracted separately. Page 1 of 3 CivicPlus . 317 Houston St., Suite E . Manhattan, KS 66502 888-228-2233, ext. 307, Fax: 785-587-8951 www.civicplus.com Date Initiated. May 2, 2007 CivicPlus License and Service Agreement for Town of Avon, CO Establish Project Timeline and Overall Project Management Analysis of Existing Website Website Design Develop Navigation Architecture Site Development - Included Modules and Site Setup With 750 MB Site Development - Content -up to 100 pages Review and Test Training: Up to 3 days of on-site training for up to 10 employees Go-live and project review Total Annual Fee One-Time Fee $ $ 500.00 $ $ Included $ $ 15,800.00 $ $ 500.00 $ $ 9,360.00 $ $ 6,000.00 3,000.00 $ $ 1,500.00 $ $ 7,600.00 $ $ Included $ $ Included $ 9,360.00 $ 34,900.00 INCLUDED MODULES AND SERVICES o Archive Center 9 Opinion Poll 0 Banner Development - Additional ❑O Photo Gallery 0 Bid Posting ❑x Quicklinks 19 Business Directory O RequestTracker for 10 users O Document Center x❑ RSS I@ Dynamic Breadcrumbs O Slideshow 19 Dynamic Sitemap 0 Staff Directory 0 E-Commerce O Other: Source Code provided quarterly O Events Calendar Administrative Modules & Services 19 FAQ O Additional Domains (2) 19 Forms Creation (4 forms to email) O Automated pdf converter 0 Forms Development Tool 9 Links Redirect O Intranet O Online Web Statistics ❑x Job Posting O Printer Friendly ❑O News Flash 19 Rotating Content 19 Notify Me Email Subscription 9 Search Engine Registration 0 Online Job Application O Site Search and Site Search Log © Website Administrative Log Setup Notes: CivicPlus will develop a unique website for the client. Upon approval of the design, the selected services will be established with on-going review by the client. Upon completion of training, the client will be responsible for updating and maintaining their website. CivicPlus will continue providing updates to the software and maintain the content and data. CivicPlus e 317 Houston St., Suite E . Manhattan, KS 66502 888-228-2233, ext. 307, Fax: 785-587-8951 www.civicplus.com lG In'a q 50° !,0 0 Page 2 of 3 Date Initiated: May 2, 2007 CiviePlus License and Service Agreement for Town of Avon, CO Additional Training: Training that involves billable time beyond the contracted amount will be documented and invoiced. Written approval by the client is necessary before billable time is incurred. Support: Page development support and technical support provided free throughout the terms of the contract. Technical problems with the software are addressed throughout the contract period at no charge. Additional Projects: Projects that involve billable time beyond the contracted amount will be documented. Written approval by the client is necessary before billable time is incurred. Maintenance Upgrades: Maintenance upgrades to the CivicPlus service are provided at no extra charge. Additional modules may be purchased and activated at any time Indemnification and Liability CivicPlus will not be liable for any act, omission of act, negligence or defect in the quality of service of any underlying carrier or other service provider whose facilities or services are used in furnishing any portion of the service received by the customer. CivicPlus will not be liable for any failure of performance that is caused by or the result of any act or omission by customer or any entity other than CivicPlus that furnishes services, facilities or equipment used in connection with CivicPlus services or facilities. Except as expressly provided in this agreement, CivicPlus makes no expressed or implied representations, or warranties, including any warranties regarding merchantability or fitness for a particular cause. Development Specifications Additional development specifications and requirements will follow upon commencement of the project. Acceptance: We the undersigned, agreeing to the conditions specified in this document, understand and authorize the provision of services outlined in ?Name ntract. g o~ Date .;IIU,o4 Cl Date Please faZ;Vabove contract as soon as possible to FAX Number: 785-587-8951 For any billing questions, Accounting can be reached at 888-228-2233, ext.215 Support can be reached at: 888-228-2233, ext. 307 785-587-1853, ext. 307 CivicPlus o 317 Houston St., Suite E e Manhattan, KS 66502 888-228-2233, ext. 307, Fax: 785-587-8951 www.civicplus.com Page 3 of 3