Town of Avon - 200M DIA Contract - 500 Swift Gulch RdDocument No. DOC-0001634776
Service Order Confidential Page 1 of 4
Customer Information and Contract Specifications
Customer Name: Town of Avon
Account Number: 2-QKD9MQ
Currency: USD
Monthly Recurring Charges (MRC): $600.00
Non Recurring Charges (NRC): 0
Service Address Description Order
Type
Term
(Months)
Qty Unit MRC Unit NRC Total MRC Total NRC Country
500 SWIFT GULCH RD
AVON COLORADO
81620 UNITED STATES
Dedicated Internet
Access
New 36 1 USA
- Delivery to the
MPoE - Building
Extension to customer
suite NOT included
Access - On Net New 36 1 $300.00 $0.00 USA
- Bandwidth = GigE
- Access Sub
Bandwidth=200 Mbps
IP Port 1 $0.00 $0.00 $0.00 $0.00 USA
IP Logical 1 $300.00 $0.00 $300.00 $0.00 USA
- Billing Method=Flat
Rate
- Peak Data Rate =
200 Mbps
Subtotal $600.00 $0.00
Totals $600.00 $0.00
*If the Service Address column above is blank, no Service Address is required for the Service or the Service Address is identified as a
data center in the Description column.
1.“Lumen” is defined for purposes of this Order as CenturyLink Communications, LLC d/b/a Lumen Technologies Group
or its affiliated entities providing Services under this Order. The Lumen entity providing Services is identified on the
invoice. This Order is subject to the applicable state or municipal public records laws governing Customer and is non-
binding until accepted by Lumen, as set forth in section 4. Customer places this Order by signing or otherwise
acknowledging (in a manner acceptable to Lumen) this document and returning it to Lumen. Pricing is valid for 90
calendar days from the date indicated unless otherwise specified.
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2. Prior to installation, Lumen may notify Customer in writing (including by e-mail) of price increases due to off-net vendors
or increased construction costs. Customer has 5 business days following notice to cancel this Order without liability; or
otherwise, Customer is deemed to accept the increase.
3. If a generic demarcation point (such as a street address) is provided, the demarcation point for on-net services will be
Lumen’s Minimum Point of Entry (MPOE) at such location (as determined by Lumen). Off-net demarcation points will be
the off-net vendor's MPOE. If this Order identifies aspects of services that are procured by Customer directly from third
parties, Lumen is not liable for such services.
4. The service(s) identified in this Order (the “Service(s)”) is/are subject to the current, unexpired services agreement
between Customer and Lumen (“Existing Agreement") provided if a service attachment describing the Services is not
included in the Existing Agreement, then the current standard applicable Lumen Service Attachment(s) will apply in
addition to the Existing Agreement. If Customer and Lumen do not have a current Existing Agreement,Services are
subject to Lumen’s standard Master Service Agreement(s), State, Local and Education Government Agencies Version,
Public Safety Version for public safety services, or E-Rate Version for E-Rate eligible services (each, a “Lumen MSA”),
and applicable Service Attachment(s) for the Services described in this Order will govern, copies of which are available at
https://www.lumen.com/en-us/about/legal/business-customer-terms-conditions.html or upon request, unless Customer
has executed a service agreement with Lumen or one of its affiliates applicable to the Services on this Order. In that case,
the most recent service agreement will apply to the extent not inconsistent with this Order and the current Service
Schedule(s) will apply and is/are specifically incorporated into the applicable agreement by this reference. Customer will
accept and pay all charges indicated on invoices for the Services.
Notwithstanding anything to the contrary, Lumen will notify Customer of acceptance of requested Service in this Order by
delivering (in writing or electronically) the date by which Lumen will install Service (the “Customer Commit Date”), by
delivering the Service, or by the manner described in a Service Schedule. Lumen will deliver a written or electronic notice
that the Service is provisioned, at which time billing will commence. At the expiration of the Service Term, Service will
continue month-to-month at the existing rates, subject to change by Lumen on 30 days’ written notice. If the service
agreement or applicable service specific terms do not include cancellation or early termination charges and if Customer
cancels or terminates Service for any reason other than Lumen’s uncured default or if Lumen cancels or terminates or
cause, then Customer will pay Lumen’s standard cancellation or early termination liability charges in the current standard
Lumen MSA.
5. Neither party will be liable for any damages for lost profits, lost revenues, loss of goodwill, loss of anticipated savings,
loss of data or cost of purchasing replacement service, or any indirect, incidental, special, consequential, exemplary or
punitive damages arising out of the performance or failure to perform under this Order. Customer's sole remedies for any
nonperformance, outages, failures to deliver or defects in Service are contained in the service levels applicable to the
affected Service.
6. Transport services ordered from Lumen will be treated as interstate for regulatory purposes except as otherwise agreed
to in writing.
7. Charges for certain Services are subject to (a) a monthly property tax surcharge and (b) a monthly cost recovery fee
per month to reimburse Lumen for various governmental taxes and surcharges. Such charges are subject to change by
Lumen and will be applied regardless of whether Customer has delivered a valid tax exemption certificate. For additional
details on taxes and surcharges that are assessed, visit http://www.lumen.com/taxes.
8. Unless otherwise set forth in a Service Attachment, Customer will pay Lumen’s standard ancillary charges for expedites
and additional activities, features, or options as set forth in the Ancillary Fee Schedule, available at
http://www.lumen.com/ancillary-fees. If Lumen cannot complete installation due to Customer delay or inaction, Lumen
may begin charging Customer and Customer will pay such charges.
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9. For colocation, data center and/or hosting services, pre-arranged escorted access may be required at certain locations,
and cross connect services are subject to whether facilities are available at the particular location to complete the
connection.
10. Compliance with Laws. The parties comply with all laws and regulations applicable to the execution of this Order and
to the provision of Services by Lumen, including, as applicable, procurement laws or regulations regarding cumulative
purchases of Services by Customer.
11. E-Rate and/or RHC/HCF Funding. If Customer applies for or seeks E-Rate and/or RHC/HCF funding for the
Service(s) to be provided under this Order, Customer’s Service(s) will be governed by a current eligible Existing
Agreement, or if Customer and Lumen do not have a current eligible Existing Agreement, the Lumen E-Rate MSA or
Lumen SLED MSA with the E-Rate and/or RHC/HCF Program Addendum will apply and must be executed
contemporaneously with this Order.
12. If your network service utilizes TDM technologies, then the following applies: (a) During the Service Term and on 60
days’ prior written notice, Lumen may re-provision Customer’s off-net TDM services (“Service Re-provision”). If Customer
objects to the Service Re-provision, Customer may terminate the affected service by notifying Lumen in writing within 30
days of the date of the Service Re-provision notification; and (b) During the Service Term, Lumen may increase rates for
off-net TDM services. Lumen will provide Customer 60 days’ prior written notice before implementing the increase
("Rerate Notice"). If Customer objects to the increase, Customer must notify Lumen in writing within 30 days of the date of
the Rerate Notice whether Customer will (i) receive the affected service on a month-to-month basis or (ii) terminate the
affected service, subject to early termination liability charges. Under subsection (ii), Customer’s requested disconnect date
must be within 90 days of the Rerate Notice. Unless Customer so notifies Lumen, the affected service will continue to be
provided at the increased rates. If Customer does not respond to the Rerate Notice, the affected service will continue to
be provided at the increased rates set forth in the Rerate Notice.
13. Infrastructure Investment and Jobs Act (IIJA) Grant Programs. If Customer participates in an IIJA program, including
but not limited to, the Middle Mile Grant, Tribal Connectivity Broadband, and the Broadband Equity Access and
Deployment (BEAD) Grant Programs, then Customer cannot pay for Services with funds obtained through the IIJA or
other similar grants that would obligate Lumen to provide certain information or perform certain regulatory compliance
functions, unless each of those functions and obligations is explicitly identified and agreed to by the parties in the
Agreement or in an amendment to the Agreement.
Additional Order Terms
umen will provide assistance with activating and/or configuring
equipment on Customer’s side of the Demarcation Point (“Activation Support”).
et seq. (as amended), and all state regulations addressing CPNI and/or confidentiality of
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customer information. Customer waives all claims of any kind against Lumen arising from or related to the disclosure of
CPNI or other confidential information to the Authorized Sales Rep.
Signature Block
Customer: Town of Avon
Total MRC: $600.00
Total NRC: 0
Document Generation Date: 11-24-2025
Docusign Envelope ID: 0C62E67E-553C-423A-9655-48B1800D8BD0
Robert McKenner
Chief Information Officer
12/17/2025