ComcastCompany Name:TOWN OF AVON Order #OID-0009525740
Comcast Business Service Order Agreement
Service Location:Billing Location:
Address 1 60 BUCK CREEK RD
Address 2
City
State
Zip
Primary Contact Name
AVON
CO
81620
PATTY HENNINGER
Primary Contact Phone
Primary Contact Email
(970) 748-4040
phenninger@avon.org
Address 1
Zip
phenninger@avon.org
CO
60 BUCK CREEK RD
AVON
PATTY HENNINGER
State
Billing Contact Email
Address 2
City
Billing Contact Name
Billing Contact Phone (970) 748-4040
81620
Tax Exempt No
Service Term 36 Months
Package Code:9326102222
Package Services Included Qty Package Monthly Service
Charge1
Package Non-Recurring
Charge2
Ultimate Business
Package
0.00$Business Internet Performance 1
SecurityEdge Service Fee 1
Connection Pro 1
144.99$
Package & Promotion Details
Ultimate Business Package for discounted rate of $144.99 for months 1-12, increasing to $159.99
for months 13-24, increasing to $174.99 for months 25-36, increasing to then regular rate in
month 37. Package includes Business Internet Performance (download speed up to 250 Mbps),
SecurityEdge, and Connection Pro. 3 year term agreement required. Additional $10 MRC
discount with enrollment in EcoBill paperless billing and automatic payments through Comcast's
self-service online tool via https://business.comcast.com/myaccount within 30 days of service
installation. If either EcoBill paperless billing or automatic payment service is cancelled during the
promo, the monthly service charge automatically increases by $10.00. $20 mobile discount limited
to customers with Comcast Business Internet Standard service or higher who activate new
Comcast Business Mobile service with minimum one Mobile Unlimited line. Mobile discount
applied to Comcast Business Internet bill for 12 months. Limit one discount per account. Mobile
Unlimited lines must be activated within 90 days of Internet installation to qualify for the mobile
discount. After 12 months, or if any of the required services are cancelled or downgraded, or if
Unlimited service is switched to By the Gig, the mobile discount will be removed. Comcast
Business Internet must be installed by 2/28/2024 to qualify for the mobile discount. Equipment,
installation, taxes and fees, including Broadcast TV Fee, Regional Sports Fee, regulatory
recovery fee and other applicable charges extra and subject to change.
Customer Initials
Equipment and Additional Service(s)Qty Additional Monthly
Service Charge1
Additional Non-
Recurring Charge2
Equipment Fee
Equipment Fee 1 32.95$
Additional FeesAdditional Fees
Professional Installation 1 49.950.00$$
Total Additional Charge 32.95 49.95$$
Total Charge for Service Order
Monthly Service Charge1 Non-Recurring Charge2
$$177.94 49.95
Page 1 of 5
DocuSign Envelope ID: 19C0D1E0-E867-4663-8D20-9A843462123C
Company Name:TOWN OF AVON Order #OID-0009525740
Comcast Business Service Order Agreement
General Special Instructions
1 Charges identified in the Service Order Agreement are exclusive of maintenance and repair charges, and applicable federal, state, and local
taxes, fees, surcharges and recoupments (however designated).
2 Non-Recurring Charges in the Service Order Agreement reflect activation and installation fees for this order. This excludes any custom
installation fees.
AGREEMENT
1. This Comcast Business Service Order Agreement ("Agreement") sets forth the terms and conditions under which Comcast Cable
Communications Management, LLC and its operating affiliates ("Comcast") will provide the Services to the above-named customer
("Customer"). This Agreement consists of this document (this "SOA"), the Business Services Customer Terms and Conditions (the "Terms and
Conditions"), and any jointly executed amendments ("Amendments") entered under the Agreement. In the event of inconsistency among these
documents, the order of precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall
commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the
Terms and Conditions. The Terms and Conditions are located at https://business.comcast.com/terms-conditions-smb. Capitalized terms not
otherwise defined in this SOA shall have the meaning ascribed to them in the Terms and Conditions. Use of the Services is also subject to the
then-current Acceptable Use Policy for High-Speed Internet Services (the "AUP") located at https://business.comcast.com/customer-
notifications/acceptable-use-policy (or any successor URL), and the then-current Privacy Statement (the “Privacy Policy") located at
https://business.comcast.com/privacy-statement (or any successor URL), both of which Comcast may update from time to time.
2. Each Comcast Business Service ("Service") carries a thirty (30) day money back guarantee. If within the first thirty (30) days following
installation of a new Service, Customer is not completely satisfied, Customer may cancel the Service and Comcast will issue a refund for the
monthly recurring charge paid for the first thirty (30) days of Service, excluding any custom installation fees, voice usage charges, fees, taxes,
surcharges and optional service fees. Customer will be charged for any non-refundable fees and other charges. In order to be eligible for the
refund, Customer must cancel the new Service within thirty (30) days of installation and return any Comcast-provided equipment in good
working order. In no event shall the refund exceed $500.00. If Customer uses the Service in the first thirty (30) days, Customer will be refunded
its subscription fees, but charged the applicable one-time fee. For the avoidance of doubt, this money back guarantee does not apply to
renewals of an existing Service.
3. Customer must provide thirty (30) days’ prior notice to Comcast in order to terminate a Service Order or the Agreement. Any termination of
a Service Order or the Agreement may be subject to early termination fees in accordance with the Business Services Customer Terms and
Conditions.
Page 2 of 5
DocuSign Envelope ID: 19C0D1E0-E867-4663-8D20-9A843462123C
Company Name:TOWN OF AVON Order #OID-0009525740
Comcast Business Service Order Agreement
FOR COMCAST USE ONLY
SmartOffice License
Sales Representative Code
Sales Representative
Sales Manager/Director
Division
Sales Manager/Director Name
0058V00000DxLvLQAV
SalesManager
Approved
Juan Carlos Rivero Vergara
CUSTOMER SIGNATURE
By signing below, Customer agrees and accepts the Terms
and Conditions of this Agreement. General Terms and
Conditions can be found at
http://business.comcast.com/terms-conditions/index.
Signature
Name
Title
Date
Page 3 of 5
DocuSign Envelope ID: 19C0D1E0-E867-4663-8D20-9A843462123C
Patty Henninger
Administrative Services Officer
1/4/2024
Order #:OID-0009525740TOWN OF AVONCompanyName:
COMCAST BUSINESS SERVICE PROVISIONING DETAILS
Additional Voice Details
Caller ID
Caller ID Display Name
International dialing
Call Blocking
Auto Attendant
BUSINESS INTERNET CONFIGURATION DETAILS
Transfer Existing Comcast.net Email
Number of Static IPs*
No
0
Equipment Selection Comcast Business Router
Business Web Hosting No
BUSINESS VIDEO CONFIGURATION DETAILS
Outlet Details Location Outlet Type
Outlet 1 - Primary
Outlet 2 - Additional
Outlet 3 - Additional
Outlet 4 - Additional
Outlet 5 - Additional
Outlet 6 - Additional
Outlet 7 - Additional
Outlet 8 - Additional
Additional Comments:
OUTLETS 9 & UP QUANTITY
TV Box + Remote
TV Adapter
BUSINESS VOICE CONFIGURATION DETAILS
Phone#Type HG1 Seq HG2 Seq Voicemail RCF TN
Total Occupancy
Hunt Group Features Requested (Yes/No)
Hunt Group Configuration Details
Hunt Group 2 Configuration Type
Hunt Group 1 Configuration Type
Directory Listing Details
DA/DL Header Text Information
Directory Listing (Published, Non-
Published, Unlisted)
Directory Listing Display Name
Directory Listing Phone Number
Standard Industry Code
DA/DL Header Code Information
Page 4 of 5
DocuSign Envelope ID: 19C0D1E0-E867-4663-8D20-9A843462123C
Order #:OID-0009525740TOWN OF AVONCompanyName:
COMCAST BUSINESS SERVICE PROVISIONING DETAILS
Toll Free #Calling Originating Area Associated TN
Page 5 of 5
DocuSign Envelope ID: 19C0D1E0-E867-4663-8D20-9A843462123C