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Comcast ISP ContractAccount Name MSA ID Date Generated Town of Avon CO-15171514-mfree 2/11/2025 Title: Chief Information Officer Address 1: 100 Mikaela Way MASTER SERVICES AGREEMENT (MSA) COMCAST ENTERPRISE SERVICES MSA Term: Sixty (60) Months CUSTOMER INFORMATION Primary Contact: Robert McKenner Primary Contact Address Information Phone: 970-748-4034 Address 2: Cell: City: Avon Fax:State: CO Date: Email: rmckenner@avon.org Zip Code: 81620 This Comcast Enterprise Services Master Services Agreement ("Agreement" or “MSA”) sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ("Comcast") will provide communications and other services ("Services") to the above customer (“Customer”) and is effective as of the date of Customer’s signature below (the “Effective Date”). The Agreement consists of this Master Service Agreement Cover Page executed by Customer (this "Cover Page"), the Comcast Enterprise Services General Terms and Conditions ("General Terms and Conditions"), any written amendments to the Agreement executed by both parties ("Amendments"), each Product-Specific Attachment for the applicable Services ("PSA(s)") and each Sales Order accepted by Comcast hereunder ("Sales Orders"). In the event of any inconsistency among these documents, the order of precedence will be as follows: (1) Amendments (if any), (2) this Cover Page, (3) PSA(s), (4) General Terms and Conditions and (5) Sales Orders. This Agreement shall be legally binding when signed by Customer and shall continue in effect until the expiration date of any Service Term specified in a Sales Order referencing the Agreement, unless terminated earlier in accordance with the Agreement. Customer may submit Sales Orders to Comcast during the term of this Agreement ("MSA Term"). After the expiration of the initial MSA Term, Comcast may continue to accept Sales Orders from Customer under the Agreement, or require the parties to execute a new MSA. The Agreement shall terminate in accordance with the General Terms and Conditions. The General Terms and Conditions and PSAs are located at https://business.comcast.com/terms-conditions-ent. Use of the Services is also subject to the then-current Acceptable Use Policy for High-Speed Internet Services (the "AUP") located at https://business.comcast.com/customer-notifications/acceptable-use-policy (or any successor URL), and the then-current Privacy Statement (the “Privacy Policy") located at https://business.comcast.com/privacy- statement_new (or any successor URL). Comcast may update the General Terms and Conditions, PSAs, AUP and Privacy Policy from time to time upon posting to the Comcast website. Services are only available to commercial customers in serviceable areas. Services may not be transferred without the prior written consent of Comcast as set forth in more details in the General Terms and Conditions. Minimum Service Terms are required for most Services and early termination fees may apply. Service Terms are identified in each Sales Orders, and early termination fees are identified in the applicable PSAs. BY SIGNING BELOW, CUSTOMER AGREES TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. CUSTOMER (by authorized representative) Signature: Name: Title: Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Robert McKenner Chief Information Officer 3/27/2025 Page 1 of 7 MSA ID#:CO-15171514-mfree SO ID#:Account Name: Primary Contact:Robert McKenner Billing Account Name Title: Billing Name (3rd Party Accounts) Address 1: Address 1:100 Mikaela Way Billing Contact:Address 2: Address 2:Title:City: City:Avon Phone:State: State:CO Cell:Zip Code: Zip:81620 Fax:Tax Exempt: Phone:970-748-4034 Email: Cell: Fax: Email: rmckenner@avon.org Service Term (Months):36 SUMMARY OF SERVICE CHARGES* Current Monthly Recurring Charges:$0.00 Total Standard Installation Fees:$0.00 Current Trunk Services Monthly Recurring Charges:$0.00 Total Trunk Services Standard Installation Fees:$0.00 Total Current Monthly Recurring Charges (all Services):$0.00 Total Standard Installation Fees (all Services):$0.00 Change Monthly Recurring Charges:$780.00 Change Trunk Services Monthly Recurring Charges:$0.00 Total Custom Installation Fee: Change Monthly Recurring Charges (all Services):$780.00 Total Monthly Recurring Charges:$780.00 Total Trunk Services Monthly Recurring Charges:$0.00 Total Monthly Recurring Charges (all Services):$780.00 SUMMARY OF MONTHLY EQUIPMENT FEES* Current Services Equipment Fee Monthly Recurring Charges:$0.00 Current Trunk Services Equipment Fee Monthly Recurring Charges:$0.00 Current Equipment Fee Monthly Recurring Charges (All Services):$0.00 Change Services Equipment Fee Monthly Recurring Charges:$0.00 Change Trunk Services Equipment Fee Monthly Recurring Charges:$0.00 Change Equipment Fee Monthly Recurring Charges (All Services):$0.00 Total Service Equipment Fee Monthly Recurring Charges $0.00 Total Trunk Service Equipment Fee Monthly Recurring Charges $0.00 Total Equipment Fee Monthly Recurring Charges (All Services)$0.00 By signing below, Customer acknowledges, agrees to and accepts the terms and conditions of this Sales Order. Signature: (1)Signature: (2)Sales Rep: Name: (1)Name: (2)Sales Rep E-Mail: Title: (1)Title: (2)Region: Date: (1)Date: (2)Division:West SUMMARY OF CUSTOM INSTALLATION FEES* This Comcast Enterprise Services Sales Order Form ("Sales Order") shall be effective upon acceptance by Comcast. This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s) ordered herein, located at http://business.comcast.com/terms-conditions-ent, (the "Agreement") . Unless otherwise indicated herein, capitalized words shall have the same meaning as in the Agreement. CUSTOMER USE ONLY (by authorized representative)COMCAST USE ONLY (by authorized representative) Kari Conley kari_conley@comcast.com $0.00 *Note: Charges identified in the Sales Order are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and recoupments (however designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer shall pay Comcast one hundred percent (100%) of the non-amortized Custom Installation Fees prior to the installation of Service. The existence of Hazardous Materials at the Service Location or a change in installation due to an Engineering Review may result in changes to the Custom and/or Standard Installation Fees payable by Customer. GENERAL COMMENTS AGREEMENT BY SIGNING BELOW, CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THE FOREGOING 911 NOTICE AND THE 911 LIMITATIONS OF THE VOICE SERVICES. Mountain West COMPANY ACKNOWLEDGES RECEIPT AND UNDERSTANDING OF THIS 911 NOTICE: Your Comcast Business Voice Services set forth in this Sales Order (the “Voice Services”) have the following 911 limitations: • In order for 911 calls to be properly directed to emergency services using the Voice Services, Customer must provide and maintain the correct service address information (“Registered Service Location”) for each telephone number and extension used by Customer. The Registered Service Location should also include information such as floor and office number as appropriate. • If the Voice Services are moved to, or used in, a different location without Customer providing an updated Registered Service Location, 911 calls may be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice Services (including 911) may fail altogether. Customer’s use of a telephone number not associated with its geographic location, or a failure to allot sufficient time for a Registered Service Location change to be processed, may increase these risks. • Failure by Customer to make updates to the Registered Service Location, including updates to restore service address to the original Registered Service Location, or failure to allot sufficient time for the Service Location update provisioning to complete may result in emergency services being dispatched to the incorrect Service Location. • Customers should call Comcast at 800-741-4141 if they have any questions or need to update the Registered Service Location in the E911 system. • The Voice Services use electrical power in the Customer’s premises. If there is an electrical power outage, 911 calling may be interrupted if back-up power is not installed, fails, or is exhausted. Voice Services that rely on a broadband connection may also be interrupted if the broadband service fails. • Calls using the Voice Services, including calls to 911, may not be completed if there is a problem with network facilities, including network congestion, network equipment and/or power failure, a broadband connection failure, or another technical problem. COMCAST ENTERPRISE SERVICES SALES ORDER FORM CO-15171514-mfree-27940574 Town of Avon CUSTOMER INFORMATION (for notices) Town of Avon INVOICE ADDRESS 100 Mikaela Way Robert McKenner Avon 970-748-4034 CO • Customer is solely responsible for programming its telephone system to map each telephone number and extension to the correct location, and for updating the telephone system as necessary to reflect moves or additions of stations. • Customer 911 calls may be sent to an emergency call center where an agent will ask for the caller’s name, telephone number, and location, and then will contact the local emergency authority. By purchasing Comcast voice services, you are giving Comcast Business permission to request a copy of the Customer Service Record(s) from your existing carrier(s). Customer Service Records include the telephone numbers listed on the account(s) and may also include information related to services provided by such carrier(s). 81620 Yes rmckenner@avon.org * If Yes, please provide and attach all applicable tax exemption certificates SUMMARY OF CHARGES (Details on following pages) SUMMARY OF STANDARD INSTALLATION FEES* Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Robert McKenner 3/27/2025 Chief Information Officer Account Name:Date: MSA ID#:SO ID#: Short Description of Service: Service Term:36 MONTHS PAGE 2 of 7 Line Request Action Service(s)Tax Jurisdiction Qty Monthly One-Time 001 ---$0.00 $0.00 002 ---$0.00 $0.00 003 New Add EDI - Network Interface - Gig E Interstate 1 $0.00 $0.00 004 New Add EDI - Bandwidth Interstate 1 $750.00 $0.00 005 New Add IPv4 Static Address Block /29 (6)Interstate 1 $30.00 $0.00 006 ---$0.00 $0.00 007 ---$0.00 $0.00 008 ---$0.00 $0.00 009 ---$0.00 $0.00 010 ---$0.00 $0.00 011 ---$0.00 $0.00 012 ---$0.00 $0.00 013 ---$0.00 $0.00 014 ---$0.00 $0.00 015 ---$0.00 $0.00 016 ---$0.00 $0.00 017 ---$0.00 $0.00 018 ---$0.00 $0.00 019 ---$0.00 $0.00 020 ---$0.00 $0.00 021 ---$0.00 $0.00 022 ---$0.00 $0.00 023 ---$0.00 $0.00 024 ---$0.00 $0.00 025 ---$0.00 $0.00 026 ---$0.00 $0.00 027 ---$0.00 $0.00 028 ---$0.00 $0.00 029 ---$0.00 $0.00 030 ---$0.00 $0.00 031 ---$0.00 $0.00 032 ---$0.00 $0.00 033 ---$0.00 $0.00 034 ---$0.00 $0.00 035 ---$0.00 $0.00 036 ---$0.00 $0.00 037 ---$0.00 $0.00 038 ---$0.00 $0.00 039 ---$0.00 $0.00 040 ---$0.00 $0.00 041 ---$0.00 $0.00 042 ---$0.00 $0.00 043 ---$0.00 $0.00 044 ---$0.00 $0.00 045 ---$0.00 $0.00 046 ---$0.00 $0.00 047 ---$0.00 $0.00 048 ---$0.00 $0.00 049 ---$0.00 $0.00 050 ---$0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 2 SUBTOTAL:$780.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Town of Avon 60 Buck Creek Rd / 60 Buck Creek Rd Town of Avon 60 Buck Creek Rd / 60 Buck Creek Rd Town of Avon 60 Buck Creek Rd / 60 Buck Creek Rd - - - - - - - - - - - - - Port 500 Mbps Static IP COMCAST ENTERPRISE SERVICES SALES ORDER FORM Description Solution Charges Service Location A*Service Location Z* CO-15171514-mfree-27940574CO-15171514-mfree 1/22/2025Town of Avon Each site looking for 300 and 500M EDI Options SERVICES AND PRICING Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Account Name:Date: MSA ID#:SO ID#: COMCAST ENTERPRISE SERVICES SALES ORDER FORM CO-15171514-mfree-27940574CO-15171514-mfree 1/22/2025Town of Avon SERVICES AND PRICING PAGE 3 of 7 Line Request Action Service(s)Tax Jurisdiction Qty Monthly One-Time 051 ---$0.00 $0.00 052 ---$0.00 $0.00 053 ---$0.00 $0.00 054 ---$0.00 $0.00 055 ---$0.00 $0.00 056 ---$0.00 $0.00 057 ---$0.00 $0.00 058 ---$0.00 $0.00 059 ---$0.00 $0.00 060 ---$0.00 $0.00 061 ---$0.00 $0.00 062 ---$0.00 $0.00 063 ---$0.00 $0.00 064 ---$0.00 $0.00 065 ---$0.00 $0.00 066 ---$0.00 $0.00 067 ---$0.00 $0.00 068 ---$0.00 $0.00 069 ---$0.00 $0.00 070 ---$0.00 $0.00 071 ---$0.00 $0.00 072 ---$0.00 $0.00 073 ---$0.00 $0.00 074 ---$0.00 $0.00 075 ---$0.00 $0.00 076 ---$0.00 $0.00 077 ---$0.00 $0.00 078 ---$0.00 $0.00 079 ---$0.00 $0.00 080 ---$0.00 $0.00 081 ---$0.00 $0.00 082 ---$0.00 $0.00 083 ---$0.00 $0.00 084 ---$0.00 $0.00 085 ---$0.00 $0.00 086 ---$0.00 $0.00 087 ---$0.00 $0.00 088 ---$0.00 $0.00 089 ---$0.00 $0.00 090 ---$0.00 $0.00 091 ---$0.00 $0.00 092 ---$0.00 $0.00 093 ---$0.00 $0.00 094 ---$0.00 $0.00 095 ---$0.00 $0.00 096 ---$0.00 $0.00 097 ---$0.00 $0.00 098 ---$0.00 $0.00 099 ---$0.00 $0.00 100 ---$0.00 $0.00 101 ---$0.00 $0.00 102 ---$0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 3 SUBTOTAL:$0.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Service Location Z* - - - - - - - - - - - - - - Service Location A*Description Solution Charges Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Account Name:Date: MSA ID#:SO ID#: COMCAST ENTERPRISE SERVICES SALES ORDER FORM CO-15171514-mfree-27940574CO-15171514-mfree 1/22/2025Town of Avon SERVICES AND PRICING PAGE 4 of 7 Line Request Action Service(s)Tax Jurisdiction Qty Monthly One-Time 103 ---$0.00 $0.00 104 ---$0.00 $0.00 105 ---$0.00 $0.00 106 ---$0.00 $0.00 107 ---$0.00 $0.00 108 ---$0.00 $0.00 109 ---$0.00 $0.00 110 ---$0.00 $0.00 111 ---$0.00 $0.00 112 ---$0.00 $0.00 113 ---$0.00 $0.00 114 ---$0.00 $0.00 115 ---$0.00 $0.00 116 ---$0.00 $0.00 117 ---$0.00 $0.00 118 ---$0.00 $0.00 119 ---$0.00 $0.00 120 ---$0.00 $0.00 121 ---$0.00 $0.00 122 ---$0.00 $0.00 123 ---$0.00 $0.00 124 ---$0.00 $0.00 125 ---$0.00 $0.00 126 ---$0.00 $0.00 127 ---$0.00 $0.00 128 ---$0.00 $0.00 129 ---$0.00 $0.00 130 ---$0.00 $0.00 131 ---$0.00 $0.00 132 ---$0.00 $0.00 133 ---$0.00 $0.00 134 ---$0.00 $0.00 135 ---$0.00 $0.00 136 ---$0.00 $0.00 137 ---$0.00 $0.00 138 ---$0.00 $0.00 139 ---$0.00 $0.00 140 ---$0.00 $0.00 141 ---$0.00 $0.00 142 ---$0.00 $0.00 143 ---$0.00 $0.00 144 ---$0.00 $0.00 145 ---$0.00 $0.00 146 ---$0.00 $0.00 147 ---$0.00 $0.00 148 ---$0.00 $0.00 149 ---$0.00 $0.00 150 ---$0.00 $0.00 151 ---$0.00 $0.00 152 ---$0.00 $0.00 153 ---$0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 4 SUBTOTAL:$0.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Service Location Z*Service Location A* Solution Charges Description Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Date:1/22/2025 MSA ID#:SO ID#:Account Name: Line State Incremental Equipment Fee 1 2 CO $0.00 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Technical Contact On Site (Yes/No) No PAGE 5 of 7 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Town of Avon 60 Buck Creek Rd60 Buck Creek Rd Avon 81620 Robert McKenner (970) 748-4034 rmckenner@avon.org - COMCAST ENTERPRISE SERVICES SALES ORDER FORM SERVICE LOCATION DETAIL INFORMATION CO-15171514-mfree CO-15171514-mfree-27940574 Town of Avon Location Name/Site ID Address 1 Address 2 City Zip Code Technical/Local Contact Name Technical/Local Contact Phone # Technical/Local Contact Email Address Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Date:1/22/2025 MSA ID#:SO ID#:Account Name: COMCAST ENTERPRISE SERVICES SALES ORDER FORM SERVICE LOCATION DETAIL INFORMATION CO-15171514-mfree CO-15171514-mfree-27940574 Town of Avon Line State Incremental Equipment Fee 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Technical Contact On Site (Yes/No)Zip CodeLocation Name/Site ID Technical/Local Contact Email AddressAddress 1 Address 2 City PAGE 6 of 7 Technical/Local Contact Name Technical/Local Contact Phone # - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A Date:1/22/2025 MSA ID#:SO ID#:Account Name: Service Term: 36 MONTHS Site # Full PRI # Additional Channels PORT 1 # Additional Channels PORT 2 # Additional Channels PORT 3 # Additional Channels PORT 4 # Additional Channels PORT 5 # Additional Channels PORT 6 # Additional Channels PORT 7 # Additional Channels PORT 8 SIP Trunk CCS # of 1 TN Blocks # of 20 TN Blocks # of 100 TN Blocks # of 200 TN Blocks # of 1000 TN Blocks # of Trunk Groups with DNIS Existing Customer Existing Customer MRC Existing Customer Equip Fee MRC Total Customer MRC Incremental Monthly Equipment Fee 1 $0.00 $0.00 $0.00 $0.00 2 $0.00 $0.00 $0.00 $0.00 3 $0.00 $0.00 $0.00 $0.00 $0.00 4 $0.00 $0.00 $0.00 $0.00 5 $0.00 $0.00 $0.00 $0.00 6 $0.00 $0.00 $0.00 $0.00 7 $0.00 $0.00 $0.00 $0.00 $0.00 8 $0.00 $0.00 $0.00 $0.00 $0.00 9 $0.00 $0.00 $0.00 $0.00 $0.00 10 $0.00 $0.00 $0.00 $0.00 $0.00 11 $0.00 $0.00 $0.00 $0.00 $0.00 12 $0.00 $0.00 $0.00 $0.00 $0.00 13 $0.00 $0.00 $0.00 $0.00 $0.00 14 $0.00 $0.00 $0.00 $0.00 $0.00 15 $0.00 $0.00 $0.00 $0.00 $0.00 16 $0.00 $0.00 $0.00 $0.00 $0.00 17 $0.00 $0.00 $0.00 $0.00 $0.00 18 $0.00 $0.00 $0.00 $0.00 $0.00 19 $0.00 $0.00 $0.00 $0.00 $0.00 20 $0.00 $0.00 $0.00 $0.00 $0.00 21 $0.00 $0.00 $0.00 $0.00 $0.00 22 $0.00 $0.00 $0.00 $0.00 $0.00 23 $0.00 $0.00 $0.00 $0.00 $0.00 24 $0.00 $0.00 $0.00 $0.00 $0.00 25 $0.00 $0.00 $0.00 $0.00 $0.00 26 $0.00 $0.00 $0.00 $0.00 $0.00 27 $0.00 $0.00 $0.00 $0.00 $0.00 28 $0.00 $0.00 $0.00 $0.00 $0.00 29 $0.00 $0.00 $0.00 $0.00 $0.00 30 $0.00 $0.00 $0.00 $0.00 $0.00 31 $0.00 $0.00 $0.00 $0.00 $0.00 32 $0.00 $0.00 $0.00 $0.00 $0.00 33 $0.00 $0.00 $0.00 $0.00 $0.00 34 $0.00 $0.00 $0.00 $0.00 $0.00 35 $0.00 $0.00 $0.00 $0.00 $0.00 36 $0.00 $0.00 $0.00 $0.00 $0.00 37 $0.00 $0.00 $0.00 $0.00 $0.00 Page 7 Total:$0.00 $0.00 $0.00 $0.00 COMCAST TRUNK SERVICES SALES ORDER FORM SUMMARY OF TRUNK SERVICES AND PRICING CO-15171514-mfree-27940574 Town of AvonCO-15171514-mfree $0.00 $0.00 $0.00 $0.00 $0.00 PAGE 7 of 7 Location Name/Site ID # of 500 TN Blocks Monthly Call Detail Record Standard Installation Fees # of Toll Free #'s # of Trunk Groups # of RCF TNs Solution Charges Incremental Monthly Recurring Charges $0.00 $0.00 $0.00 $0.00 $0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 # Fractional PRI $0.00 $0.00 $0.00 Docusign Envelope ID: 1FC8B412-4DFD-400B-8025-FD314769600A